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About cx-journey.com (Blogs)
This page provides details about cx-journey.com (Blogs) which was ranked #104 out of 137 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Annette Franz.
Used by AI Models
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Pages from cx-journey.com (1 link)
| URL Path | Citations | Position |
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| cx-journey.com | 1 | 25 |
Brands Referenced By This Website (1 brand)
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Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] r Support Experts to Follow - **[Shep Hyken](https://hyken.com/)** - Customer service expert, author, and speaker - **[Jeanne Bliss](https://www.customerbliss.com/)** - Customer experience executive and author - **[Jay Baer](https://www.jaybaer.com/)** - Marketing and customer experience expert - **[Annette Franz](https://www.cx-journey.com/)** - Customer experience consultant and author - **[Adam Toporek](https://adamtoporek.com/)** - CX expert and author of "Be Your Customer's Hero" - **[Dan Gingiss](https://dangingiss.com/)** - Customer experience speaker and author ### LinkedIn Influencers - **[Blake Morgan](https://www.linkedin.c [...]