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About cxnetwork.com (Blogs)
This page provides details about cxnetwork.com (Blogs) which was ranked #13 out of 137 in the list of sources (5 citations (1.9% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Customer Experience Magazine, CX Network Virtual Events.
Used by AI Models
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Pages from cxnetwork.com (3 links)
| URL Path | Citations | Position |
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| cxnetwork.com | 0 | N/A |
| /cx-experience | 1 | 38 |
| /virtual-events | 4 | 46 |
Brands Referenced By This Website (2 brands)
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Citations from AI Responses
Anthropic Claude Sonnet (latest)
(2 citations)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] cific but valuable discussions - **[Freshworks Community](https://community.freshworks.com/)** - Customer support discussions ## 📰 Key Publications & Media Channels ### Industry Publications - **[CustomerThink](https://customerthink.com/)** - Independent customer-centric business publication - **[Customer Experience Magazine](https://www.cxnetwork.com/cx-experience/)** - CX insights and trends - **[MyCustomer](https://www.mycustomer.com/)** - Customer experience and engagement resource - **[Contact Center Pipeline](https://www.contactcenterpipeline.com/)** - Contact center industry magazine ### Blogs & Online Resources - **[The Zendesk Blog](https://www.zende [...]
[...] Center Expo](https://www.icmi.com/conference)** - Industry training and networking - **[CustomerServ](https://www.customerservconference.com/)** - Customer service conference - **[The Forrester CX Summit](https://www.forrester.com/event/cx/)** - Customer experience strategy ### Virtual Events - **[CX Network Virtual Events](https://www.cxnetwork.com/virtual-events/)** - Regular online conferences - **[Freshworks Refresh](https://www.freshworks.com/refresh/)** - Annual virtual conference ## 🚀 Notable Startups & Disruptors ### AI-Powered Support - **[Ada](https://www.ada.cx/)** - AI-powered customer service automation - **[Ultimate.ai](https://www.ultimate.a [...]
OpenAI ChatGPT Latest
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] Observe.AI](https://www.observe.ai/) - [Cresta](https://www.cresta.com/) - [Balto](https://www.balto.ai/) ## 9) Key publications & media channels to stay informed - Industry + CX publications: - [CustomerThink](https://customerthink.com/) - [CMSWire](https://www.cmswire.com/) - [CX Network](https://www.cxnetwork.com/) - Research/analyst firms (valuable when evaluating tools/strategy): - [Gartner](https://www.gartner.com/) - [Forrester](https://www.forrester.com/) - Management-level perspective (often relevant for service leadership): - [Harvard Business Review](https://hbr.org/) --- ## 10) A sim [...]
Google Gemini Flash (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] that helps managers grade support agent performance. * **[Ada](https://www.ada.cx/)**: An automated brand interaction platform focused on high-level AI automation. ### 6. Key Publications & Media Channels To stay informed about trends like "Customer Effort Score" (CES) and AI integration. * **[CX Network](https://www.cxnetwork.com/)**: Provides industry reports, webinars, and news. * **[My Customer](https://www.mycustomer.com/)**: A UK-based resource with articles on customer journey mapping and strategy. * **[Customer Contact News](https://www.customercontactnews.com/)**: Covers the latest in contact center technology. * [...]
X.AI Grok (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] nce**: Focus on operations and tech. [ICMI Conference](https://www.icmi.com/conference/) - **Customer Contact Week (CCW)**: Largest CX event with executive keynotes. [Customer Contact Week](https://www.customerexperienceupdate.com/customer-contact-week) - **CX Network Events**: Regional CX summits. [CX Network](https://www.cxnetwork.com/) - **Shep Hyken's Customer Service Revolution**: Motivational and practical. [Customer Service Revolution](https://www.customerservicerevolution.com/) - **Dreamforce** (Salesforce): Huge service track. [Dreamforce](https://www.salesforce.com/dreamforce/) Virtual options often available; check Even [...]