AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About getapp.com (Developer Tools)

This page provides details about getapp.com (Developer Tools) which was ranked #88 out of 137 in the list of sources (1 citation (0% share)) in answers from AI models (X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.

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Citations

Used by AI Models

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Pages from getapp.com (1 link)

URL Path Citations Position
/customer-service-support-software 1 18

Citations from AI Responses

X.AI Grok (latest) (1 citation)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] m/). - **Monitoring/Surveys**: Qualtrics XM for Customer Frontlines [Qualtrics](https://www.qualtrics.com/customer-experience/), Medallia [Medallia](https://www.medallia.com/). - **Remote Support**: LogMeIn Rescue [LogMeIn Rescue](https://www.logmein.com/products/rescue). Reviews and alternatives: [GetApp Customer Support Software](https://www.getapp.com/customer-service-support-software/). ### Influential Experts and Reviewers to Follow Follow these experts for insights on CX (Customer Experience) trends, best practices, and leadership: - **Shep Hyken**: Bestselling author, speaker on "Amaze Every Customer." [Shep Hyken](https://www.hyken.com/) - **Jeanne Bliss**: CX pioneer, au [...]

getapp.com/customer-service-support-software December 30, 2025