AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About getguru.com (Developer Tools)

This page provides details about getguru.com (Developer Tools) which was ranked #90 out of 137 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Guru.

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Used by AI Models

Model Voice Position Citations
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Pages from getguru.com (1 link)

URL Path Citations Position
getguru.com 1 12

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Guru Guru 0% 1

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] time chat support software - **[Drift](https://www.drift.com/)** - Conversational marketing and sales platform - **[Olark](https://www.olark.com/)** - Live chat software for sales and support - **[Crisp](https://crisp.chat/)** - Multichannel messaging platform ### Knowledge Base & Self-Service - **[Guru](https://www.getguru.com/)** - Knowledge management solution - **[Document360](https://document360.com/)** - Knowledge base software - **[Confluence](https://www.atlassian.com/software/confluence)** (by Atlassian) - Team documentation and knowledge sharing ## 📚 Essential Skills & Certifications ### Professional Certifica [...]

getguru.com December 30, 2025