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About jaybaer.com (Blogs)
This page provides details about jaybaer.com (Blogs) which was ranked #15 out of 137 in the list of sources (3 citations (1.7% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Jay Baer.
Used by AI Models
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Pages from jaybaer.com (1 link)
| URL Path | Citations | Position |
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| jaybaer.com | 3 | 34.9 |
Brands Referenced By This Website (1 brand)
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4.6% | 6 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] al customer support training ## 👥 Influential Experts & Thought Leaders ### Customer Support Experts to Follow - **[Shep Hyken](https://hyken.com/)** - Customer service expert, author, and speaker - **[Jeanne Bliss](https://www.customerbliss.com/)** - Customer experience executive and author - **[Jay Baer](https://www.jaybaer.com/)** - Marketing and customer experience expert - **[Annette Franz](https://www.cx-journey.com/)** - Customer experience consultant and author - **[Adam Toporek](https://adamtoporek.com/)** - CX expert and author of "Be Your Customer's Hero" - **[Dan Gingiss](https://dangingiss.com/)** - Customer exp [...]
OpenAI ChatGPT Latest
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] om/) (service training, customer service operations) - [Jeanne Bliss](https://www.jeannebliss.com/) (customer experience leadership) - [Blake Morgan](https://www.blakemorgan.com/) (CX author/speaker) - [Annette Franz](https://annettefranz.com/) (CX/VoC, author of “Customer Understanding”) - [Jay Baer](https://www.jaybaer.com/) (customer experience + marketing, “Talk Triggers”) ## 6) Helpful communities & practical resources (learn the craft) - Practitioner communities: - [Support Driven](https://supportdriven.com/) (community + resources for support pros) - [CXPA](https://www.cxpa.org/) (CX community; useful as [...]
Google Gemini Flash (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] keynote speaker, and bestselling author. * **[Jeanne Bliss](https://customerbliss.com/)**: Known as the "Godmother of CX," she pioneered the role of the Chief Customer Officer. * **[Bill Quiseng](https://billquiseng.com/)**: An award-winning speaker focused on customer service excellence. * **[Jay Baer](https://www.jaybaer.com/)**: Expert on word-of-mouth marketing and customer experience (author of *Talk Triggers*). ### 3. Reputable Training & Communities To learn the "how-to" and network with peers, these organizations are essential. * **[Support Driven](https://www.supportdriven.com/)**: The largest community for su [...]