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About klausapp.com (Developer Tools)
This page provides details about klausapp.com (Developer Tools) which was ranked #18 out of 137 in the list of sources (3 citations (1.5% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Klaus, MaestroQA.
Used by AI Models
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Pages from klausapp.com (1 link)
| URL Path | Citations | Position |
|---|---|---|
| klausapp.com | 3 | 26.3 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ice - **[Gladly](https://www.gladly.com/)** - Radically personal customer service platform - **[Gorgias](https://www.gorgias.com/)** - Helpdesk for e-commerce stores - **[Re:amaze](https://www.reamaze.com/)** - Customer messaging platform for online businesses ### Quality Assurance & Analytics - **[Klaus](https://www.klausapp.com/)** - Quality assurance for customer support - **[MaestroQA](https://www.maestroqa.com/)** - QA software for customer experience teams - **[Loris](https://www.lorisapp.com/)** - Conversation intelligence for support teams - **[Viable](https://www.askviable.com/)** - AI-powered qualitative data analy [...]
OpenAI ChatGPT Latest
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] - Status pages: - [Atlassian Statuspage](https://www.atlassian.com/software/statuspage) - [Better Stack – Better Uptime / Status pages](https://betterstack.com/) ### QA, coaching, and workforce tools (bigger support orgs) - QA / scorecards: - [MaestroQA](https://www.maestroqa.com/) - [Klaus](https://klausapp.com/) - WFM / scheduling & forecasting: - [NICE](https://www.nice.com/) (WFM offerings) - [Calabrio](https://www.calabrio.com/) - [Verint](https://www.verint.com/) ### Voice analytics & conversation intelligence (quality + compliance + insights) - [Observe.AI](https://www.observe.ai/) - [...]
Google Gemini Flash (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] e currently hiring and changing how support is provided through AI. * **[Lately](https://www.lately.ai/)**: Uses AI to learn what content customers respond to. * **[Fin (by Intercom)](https://www.intercom.com/fin)**: An AI bot designed to resolve complex issues without human intervention. * **[Klaus (now part of Zendesk)](https://www.klausapp.com/)**: A quality assurance platform that helps managers grade support agent performance. * **[Ada](https://www.ada.cx/)**: An automated brand interaction platform focused on high-level AI automation. ### 6. Key Publications & Media Channels To stay informed about trends like "Customer Effort Score" [...]