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About linkedin.com (Education Platforms)
This page provides details about linkedin.com (Education Platforms) which was ranked #72 out of 137 in the list of sources (9 citations (0.1% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Intercom, LinkedIn Learning, Blake Morgan, Adrian Swinscoe, Nate Brown +3 more.
Used by AI Models
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Pages from linkedin.com (8 links)
| URL Path | Citations | Position |
|---|---|---|
| /learning | 1 | 19 |
| /in/detraynor | 1 | 22 |
| /in/clairesuellentrop | 1 | 23 |
| /in/blakemichellemorgan | 1 | 28 |
| /search/results/groups/?keywords=customer%20support | 1 | 28 |
| www.linkedin.com | 2 | 29 |
| /in/natebbrown | 1 | 30 |
| /groups/8740579 | 1 | 34 |
Brands Referenced By This Website (8 brands)
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Citations from AI Responses
Anthropic Claude Sonnet (latest)
(6 citations)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] s - **[SupportOps Certified Professional](https://www.supportops.co/)** - Emerging certification for support operations - **[Zendesk Certification](https://training.zendesk.com/learn/learning_plan/view/38/support-admin-learning-path)** - Platform-specific training ### Online Learning Platforms - **[LinkedIn Learning](https://www.linkedin.com/learning/)** - Customer service courses - **[Coursera](https://www.coursera.org/)** - University-level customer service courses - **[Udemy](https://www.udemy.com/)** - Practical customer support training ## 👥 Influential Experts & Thought Leaders ### Customer Support Experts to Follow - **[Shep Hyken](htt [...]
[...] te Franz](https://www.cx-journey.com/)** - Customer experience consultant and author - **[Adam Toporek](https://adamtoporek.com/)** - CX expert and author of "Be Your Customer's Hero" - **[Dan Gingiss](https://dangingiss.com/)** - Customer experience speaker and author ### LinkedIn Influencers - **[Blake Morgan](https://www.linkedin.com/in/blakemichellemorgan/)** - Customer experience futurist - **[Adrian Swinscoe](https://www.linkedin.com/in/adrianswinscoe/)** - Customer experience advisor - **[Nate Brown](https://www.linkedin.com/in/natebbrown/)** - VP of Community & Customer Success at Hubspot ## 🌐 Communities & Resources ### Online Communities - * [...]
[...] (https://dangingiss.com/)** - Customer experience speaker and author ### LinkedIn Influencers - **[Blake Morgan](https://www.linkedin.com/in/blakemichellemorgan/)** - Customer experience futurist - **[Adrian Swinscoe](https://www.linkedin.com/in/adrianswinscoe/)** - Customer experience advisor - **[Nate Brown](https://www.linkedin.com/in/natebbrown/)** - VP of Community & Customer Success at Hubspot ## 🌐 Communities & Resources ### Online Communities - **[r/CustomerService](https://www.reddit.com/r/CustomerService/)** - Reddit community for customer service professionals - **[r/CustomerSuccess](https://www.reddit.com/r/CustomerSuccess/)** - [...]
[...] it.com/r/CustomerService/)** - Reddit community for customer service professionals - **[r/CustomerSuccess](https://www.reddit.com/r/CustomerSuccess/)** - Customer success discussions - **[Support Driven](https://supportdriven.com/)** - Slack community for support professionals (10,000+ members) - **[Customer Support Leaders](https://www.linkedin.com/groups/8740579/)** - LinkedIn group - **[SaaS Customer Success](https://www.linkedin.com/groups/7074935/)** - LinkedIn community ### Forums & Discussion Platforms - **[Zendesk Community](https://support.zendesk.com/hc/en-us/community/topics)** - Product-specific but valuable discussions - **[Freshworks Community] [...]
[...] ](https://adamtoporek.com/)** - CX expert and author of "Be Your Customer's Hero" - **[Dan Gingiss](https://dangingiss.com/)** - Customer experience speaker and author ### LinkedIn Influencers - **[Blake Morgan](https://www.linkedin.com/in/blakemichellemorgan/)** - Customer experience futurist - **[Adrian Swinscoe](https://www.linkedin.com/in/adrianswinscoe/)** - Customer experience advisor - **[Nate Brown](https://www.linkedin.com/in/natebbrown/)** - VP of Community & Customer Success at Hubspot ## 🌐 Communities & Resources ### Online Communities - **[r/CustomerService](https://www.reddit.com/r/CustomerService/)** - Reddit community for customer se [...]
[...] stomerSuccess](https://www.reddit.com/r/CustomerSuccess/)** - Customer success discussions - **[Support Driven](https://supportdriven.com/)** - Slack community for support professionals (10,000+ members) - **[Customer Support Leaders](https://www.linkedin.com/groups/8740579/)** - LinkedIn group - **[SaaS Customer Success](https://www.linkedin.com/groups/7074935/)** - LinkedIn community ### Forums & Discussion Platforms - **[Zendesk Community](https://support.zendesk.com/hc/en-us/community/topics)** - Product-specific but valuable discussions - **[Freshworks Community](https://community.freshworks.com/)** - Customer support discussions ## 📰 Key Publicati [...]
X.AI Grok (latest)
(3 citations)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] liss**: CX pioneer, author of "Chief Customer Officer 2.0." [Jeanne Bliss](https://jeannebliss.com/) - **Jay Baer**: Founder of Convince & Convert, consults on customer retention. [Jay Baer](https://www.convinceandconvert.com/) - **Des Traynor**: Intercom co-founder, shares product-led growth tips. [Des Traynor on LinkedIn](https://www.linkedin.com/in/detraynor/) or [Intercom Blog](https://www.intercom.com/blog/author/des-traynor/). - **Claire Suellentrop**: InSupport co-founder, focuses on support operations. [Claire Suellentrop](https://www.linkedin.com/in/clairesuellentrop/). Reviewers: Follow G2 reviewers or TrustRadius [TrustRadius](https://www.trust [...]
[...] nvert.com/) - **Des Traynor**: Intercom co-founder, shares product-led growth tips. [Des Traynor on LinkedIn](https://www.linkedin.com/in/detraynor/) or [Intercom Blog](https://www.intercom.com/blog/author/des-traynor/). - **Claire Suellentrop**: InSupport co-founder, focuses on support operations. [Claire Suellentrop](https://www.linkedin.com/in/clairesuellentrop/). Reviewers: Follow G2 reviewers or TrustRadius [TrustRadius](https://www.trustradius.com/categories/customer-service) experts. ### Helpful Communities and Resources Join these for networking, job hunting, advice, and skill-building: - **Support Driven**: Slack community for support professiona [...]
[...] ns on daily challenges and careers. [r/customerservice](https://www.reddit.com/r/customerservice/) - **r/supportgurus**: Tips for support reps. [r/supportgurus](https://www.reddit.com/r/supportgurus/) - **Customer Support Professionals on LinkedIn**: Groups like "Customer Experience Professionals." [LinkedIn Search](https://www.linkedin.com/search/results/groups/?keywords=customer%20support) - **Free Resources**: HubSpot Academy Customer Service Course [HubSpot Academy](https://academy.hubspot.com/courses/customer-service), Zendesk's Customer Service Institute [Zendesk CSI](https://www.zendesk.com/customer-service-institute/). Certifications: HDI Support Center Analyst [HDI](https:// [...]