AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About poly.ai (AI Tools)

This page provides details about poly.ai (AI Tools) which was ranked #115 out of 137 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: PolyAI.

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Used by AI Models

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Pages from poly.ai (1 link)

URL Path Citations Position
poly.ai 1 58

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
PolyAI PolyAI 0% 1

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] ## 🚀 Notable Startups & Disruptors ### AI-Powered Support - **[Ada](https://www.ada.cx/)** - AI-powered customer service automation - **[Ultimate.ai](https://www.ultimate.ai/)** - Customer support automation platform - **[Forethought](https://forethought.ai/)** - AI for customer support teams - **[PolyAI](https://poly.ai/)** - Conversational AI for customer service ### Innovative Support Platforms - **[Front](https://front.com/)** - Collaborative inbox for teams - **[Kustomer](https://www.kustomer.com/)** - CRM platform built for customer service - **[Gladly](https://www.gladly.com/)** - Radically personal customer [...]

poly.ai December 30, 2025