AI Mentions & Sources Report for Customer Support
This page provides details about reddit.com (Forums) which was ranked #75 out of 137 in the list of sources (4 citations (0.1% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Guru, r/CustomerService, r/CustomerSuccess, CustomerServ.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| /r/customerservice | 0 | N/A |
| /r/supportgurus | 1 | 27 |
| /r/CustomerService | 2 | 28.2 |
| /r/CustomerSuccess | 1 | 32 |
| Brand | Voice | Mentions |
|---|---|---|
|
|
0.1% | 3 |
|
|
0% | 1 |
|
|
0% | 1 |
|
|
0% | 1 |
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ** - Customer experience futurist - **[Adrian Swinscoe](https://www.linkedin.com/in/adrianswinscoe/)** - Customer experience advisor - **[Nate Brown](https://www.linkedin.com/in/natebbrown/)** - VP of Community & Customer Success at Hubspot ## 🌐 Communities & Resources ### Online Communities - **[r/CustomerService](https://www.reddit.com/r/CustomerService/)** - Reddit community for customer service professionals - **[r/CustomerSuccess](https://www.reddit.com/r/CustomerSuccess/)** - Customer success discussions - **[Support Driven](https://supportdriven.com/)** - Slack community for support professionals (10,000+ members) - **[Customer Support Leaders [...]
[...] e advisor - **[Nate Brown](https://www.linkedin.com/in/natebbrown/)** - VP of Community & Customer Success at Hubspot ## 🌐 Communities & Resources ### Online Communities - **[r/CustomerService](https://www.reddit.com/r/CustomerService/)** - Reddit community for customer service professionals - **[r/CustomerSuccess](https://www.reddit.com/r/CustomerSuccess/)** - Customer success discussions - **[Support Driven](https://supportdriven.com/)** - Slack community for support professionals (10,000+ members) - **[Customer Support Leaders](https://www.linkedin.com/groups/8740579/)** - LinkedIn group - **[SaaS Customer Success](https://www.linkedin.com/groups/ [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] unities and Resources Join these for networking, job hunting, advice, and skill-building: - **Support Driven**: Slack community for support professionals (free/paid tiers). [Support Driven](https://www.suppordriven.com/) - **Reddit r/customerservice**: Discussions on daily challenges and careers. [r/customerservice](https://www.reddit.com/r/customerservice/) - **r/supportgurus**: Tips for support reps. [r/supportgurus](https://www.reddit.com/r/supportgurus/) - **Customer Support Professionals on LinkedIn**: Groups like "Customer Experience Professionals." [LinkedIn Search](https://www.linkedin.com/search/results/groups/?keywords=customer%20support) - [...]
[...] en**: Slack community for support professionals (free/paid tiers). [Support Driven](https://www.suppordriven.com/) - **Reddit r/customerservice**: Discussions on daily challenges and careers. [r/customerservice](https://www.reddit.com/r/customerservice/) - **r/supportgurus**: Tips for support reps. [r/supportgurus](https://www.reddit.com/r/supportgurus/) - **Customer Support Professionals on LinkedIn**: Groups like "Customer Experience Professionals." [LinkedIn Search](https://www.linkedin.com/search/results/groups/?keywords=customer%20support) - **Free Resources**: HubSpot Academy Customer Service Course [HubSpot Academy](https://academy.hubspot. [...]