AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About sierra.ai (AI Tools)

This page provides details about sierra.ai (AI Tools) which was ranked #66 out of 137 in the list of sources (1 citation (0.2% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Ada, Forethought.

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Used by AI Models

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Pages from sierra.ai (1 link)

URL Path Citations Position
sierra.ai 1 61

Brands Referenced By This Website (2 brands)

Brand Voice Mentions
Ada Ada 3.8% 5
Forethought Forethought 0.7% 2

Citations from AI Responses

OpenAI ChatGPT Latest (1 citation)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] late.zendesk.com/) ## 8) Notable startups (and newer players) shaping modern support AI + automation, agent assist, and next-gen platforms move quickly—these are commonly discussed: - AI support agent / automation: - [Ada](https://www.ada.cx/) - [Forethought](https://forethought.ai/) - [Sierra](https://www.sierra.ai/) - Modern support platform / customer messaging: - [Gladly](https://www.gladly.com/) - Conversation intelligence / agent coaching: - [Observe.AI](https://www.observe.ai/) - [Cresta](https://www.cresta.com/) - [Balto](https://www.balto.ai/) ## 9) Key publications & media channels [...]

sierra.ai December 30, 2025