AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About softwareadvice.com (News Media)

This page provides details about softwareadvice.com (News Media) which was ranked #58 out of 137 in the list of sources (1 citation (0.3% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.

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Citations

Used by AI Models

Model Voice Position Citations
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Pages from softwareadvice.com (1 link)

URL Path Citations Position
softwareadvice.com 1 41

Citations from AI Responses

OpenAI ChatGPT Latest (1 citation)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] [Cresta](https://www.cresta.com/) ## 3) Where to research and compare tools (trusted review/compare sources) - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [TrustRadius](https://www.trustradius.com/) - [Gartner Peer Insights](https://www.gartner.com/reviews/home) - [Software Advice](https://www.softwareadvice.com/) ## 4) Reputable companies & providers (who hires, who trains, who runs support at scale) ### Major outsourcing / BPO providers (common career entry points) - [Teleperformance](https://www.teleperformance.com/) - [Concentrix](https://www.concentrix.com/) - [TTEC](https://www.ttec.com/) - [...]

softwareadvice.com December 30, 2025