AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About supportops.co (Developer Tools)

This page provides details about supportops.co (Developer Tools) which was ranked #77 out of 137 in the list of sources (2 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest), X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: SupportOps Certified Professional.

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Used by AI Models

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Pages from supportops.co (1 link)

URL Path Citations Position
supportops.co 2 34.5

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
SupportOps Certified Professional SupportOps Certified Professional 0% 1

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] essional Certifications - **[HDI Support Center Analyst](https://www.thinkhdi.com/certification/support-center-analyst)** - Industry-recognized certification - **[ICMI Contact Center Certification](https://www.icmi.com/certification)** - Professional development for contact center professionals - **[SupportOps Certified Professional](https://www.supportops.co/)** - Emerging certification for support operations - **[Zendesk Certification](https://training.zendesk.com/learn/learning_plan/view/38/support-admin-learning-path)** - Platform-specific training ### Online Learning Platforms - **[LinkedIn Learning](https://www.linkedin.com/learning/)** - Customer [...]

supportops.co December 30, 2025

X.AI Grok (latest) (1 citation)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] m.com/blog/) - **Forrester Blogs/Reports**: Research on CX (e.g., Customer Experience Index). [Forrester CX](https://www.forrester.com/customer-experience/) - **Podcasts**: "The CX Cast" [CX Cast](https://thecxcast.com/), "Support IQ" [Support IQ](https://supportiq.show/). Newsletters: Support Ops [Support Ops](https://www.supportops.co/), Lenny's Newsletter (CX sections) [Lenny's Newsletter](https://www.lennysnewsletter.com/). To get started in the field, build skills via free trials of these tools, get certified, join communities, and apply to entry-level roles at these companies (many post on LinkedIn/Indeed). Track metrics lik [...]

supportops.co December 30, 2025