AI Mentions & Sources Report for Customer Support
This page provides details about Adam Toporek (person) which was ranked #41 out of 79 in the list of brands (2 mentions (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
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What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] - **Loris** - [https://www.loris.ai](https://www.loris.ai) - AI-powered QA automation ## Influential Figures & Thought Leaders ### **Shep Hyken** - [https://hyken.com](https://hyken.com) Customer service expert, speaker, and New York Times bestselling author. Regular contributor on Forbes. ### **Adam Toporek** - [https://www.adamtoporek.com](https://www.adamtoporek.com) CX expert, speaker, and author of "Be Your Customer's Hero" ### **Annette Franz** - [https://www.cx-journey.com](https://www.cx-journey.com) Customer experience thought leader, founder and CEO of CX Journey Inc., author of "Built to Wi [...]