AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About LiveChat (product)

This page provides details about LiveChat (product) which was ranked #46 out of 79 in the list of brands (2 mentions (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

Model Voice Position Mentions
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Source Links

URL Mentioned By
Anthropic Claude Sonnet (latest)

Citations from AI Responses

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] pport platform (acquired by Meta, then sold to Emplifi) - **Help Scout** - [https://www.helpscout.com](https://www.helpscout.com) - Simple, customer-focused help desk ### **Live Chat & Messaging** - **Drift** - [https://www.drift.com](https://www.drift.com) - Conversational marketing and sales - **LiveChat** - [https://www.livechat.com](https://www.livechat.com) - Dedicated live chat software - **Crisp** - [https://crisp.chat](https://crisp.chat) - Multi-channel messaging platform ### **Knowledge Base & Self-Service** - **Guru** - [https://www.getguru.com](https://www.getguru.com) - Knowledge manage [...]

December 30, 2025

[...] y Meta, then sold to Emplifi) - **Help Scout** - [https://www.helpscout.com](https://www.helpscout.com) - Simple, customer-focused help desk ### **Live Chat & Messaging** - **Drift** - [https://www.drift.com](https://www.drift.com) - Conversational marketing and sales - **LiveChat** - [https://www.livechat.com](https://www.livechat.com) - Dedicated live chat software - **Crisp** - [https://crisp.chat](https://crisp.chat) - Multi-channel messaging platform ### **Knowledge Base & Self-Service** - **Guru** - [https://www.getguru.com](https://www.getguru.com) - Knowledge management platform - **Document [...]

December 30, 2025