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About customercontactweekdigital.com (News Media)
This page provides details about customercontactweekdigital.com (News Media) which was ranked #119 out of 131 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Customer Contact Week.
Used by AI Models
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Pages from customercontactweekdigital.com (1 link)
| URL Path | Citations | Position |
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| customercontactweekdigital.com | 1 | 47 |
Brands Referenced By This Website (1 brand)
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Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] a, SMS, and voice. **4. Self-Service Expansion** Investment in AI-powered help centers and chatbots to deflect tickets. **5. Employee Experience (EX)** Recognition that agent satisfaction directly impacts customer satisfaction. ## Major Conferences & Events ### **Customer Contact Week (CCW)** - [https://www.customercontactweekdigital.com](https://www.customercontactweekdigital.com) The largest customer contact conference globally, held annually in Las Vegas and other locations. ### **CX North America** - [https://www.cx-northamerica.com](https://www.cx-northamerica.com) Large-scale customer experience conference hosted by Forrester. ### **Support Driven Expo** - [https://s [...]