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About customerthink.com (Blogs)
This page provides details about customerthink.com (Blogs) which was ranked #18 out of 131 in the list of sources (4 citations (1.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Customer Think.
Used by AI Models
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Pages from customerthink.com (1 link)
| URL Path | Citations | Position |
|---|---|---|
| customerthink.com | 4 | 59.7 |
Brands Referenced By This Website (1 brand)
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0.4% | 2 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] mbers. ### **ICMI (International Customer Management Institute)** - [https://www.icmi.com](https://www.icmi.com) Professional development and networking for contact center and customer service professionals. ## Top Publications & Media ### **Industry-Specific Publications** **Customer Think** - [https://customerthink.com](https://customerthink.com) Leading online community and publication covering customer-centric business strategy. **MyCustomer** - [https://www.mycustomer.com](https://www.mycustomer.com) UK-based publication covering customer experience and engagement. **CX Network** - [https://www.cxnetwork.com](https://www.cxnetwork.com [...]
OpenAI ChatGPT Latest
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ps://www.servicenow.com/community/) - [Freshworks Community](https://community.freshworks.com/) --- ## Top publications, research, and media that cover Customer Support - [ICMI Blog](https://www.icmi.com/resources) (by [ICMI](https://www.icmi.com/)) - [CMSWire](https://www.cmswire.com/) - [CustomerThink](https://customerthink.com/) - [CX Network](https://www.cxnetwork.com/) - [Call Centre Helper](https://www.callcentrehelper.com/) - [Zendesk Blog](https://www.zendesk.com/blog/) (by [Zendesk](https://www.zendesk.com/)) - [Intercom Blog](https://www.intercom.com/blog/) (by [Intercom](https://www.intercom.com/)) - [Ga [...]
Google Gemini Flash (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] technology. [ContactCenterWorld](https://www.contactcenterworld.com) * **Help Scout Blog:** Widely regarded as the best educational resource for support writing and empathy. [Help Scout Blog](https://www.helpscout.com/blog/) * **Customer Think:** A global online community for business leaders. [CustomerThink](https://customerthink.com) * **G2 Rankings:** The primary source for peer reviews and comparisons of support software. [G2 Help Desk Category](https://www.g2.com/categories/help-desk) [...]
X.AI Grok (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ddit.com/r/customerservice/). - **Customer Success Collective**: Overlaps with support/CSM. [CSC](https://www.customersuccesscollective.com/). ### Top Publications and Media - **CMSWire**: Daily CX/support news. [CMSWire](https://www.cmswire.com/). - **CustomerThink**: Blogs/articles from leaders. [CustomerThink](https://customerthink.com/). - **The CX Lead**: Podcasts and trends. [The CX Lead](https://thecxlead.com/). - **Vendor Blogs**: [Zendesk Blog](https://www.zendesk.com/blog/), [Intercom Blog](https://www.intercom.com/blog/), [Help Scout Blog](https://www.helpscout.com/blog/). - **Analyst Sites**: [Gartner Customer Service](ht [...]