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About cxnetwork.com (Blogs)
This page provides details about cxnetwork.com (Blogs) which was ranked #17 out of 131 in the list of sources (4 citations (1.4% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: CX Network.
Used by AI Models
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Pages from cxnetwork.com (2 links)
| URL Path | Citations | Position |
|---|---|---|
| cxnetwork.com | 0 | N/A |
| /events | 4 | 59 |
Brands Referenced By This Website (1 brand)
| Brand | Voice | Mentions |
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2.8% | 6 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] [https://customerthink.com](https://customerthink.com) Leading online community and publication covering customer-centric business strategy. **MyCustomer** - [https://www.mycustomer.com](https://www.mycustomer.com) UK-based publication covering customer experience and engagement. **CX Network** - [https://www.cxnetwork.com](https://www.cxnetwork.com) News, insights, and research on customer experience. **Contact Center Pipeline** - [https://www.contactcenterpipeline.com](https://www.contactcenterpipeline.com) Magazine and online resource for contact center professionals. **ICMI Blog** - [https://www.icmi.com/resources/blog](https://www.icmi. [...]
OpenAI ChatGPT Latest
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] works Community](https://community.freshworks.com/) --- ## Top publications, research, and media that cover Customer Support - [ICMI Blog](https://www.icmi.com/resources) (by [ICMI](https://www.icmi.com/)) - [CMSWire](https://www.cmswire.com/) - [CustomerThink](https://customerthink.com/) - [CX Network](https://www.cxnetwork.com/) - [Call Centre Helper](https://www.callcentrehelper.com/) - [Zendesk Blog](https://www.zendesk.com/blog/) (by [Zendesk](https://www.zendesk.com/)) - [Intercom Blog](https://www.intercom.com/blog/) (by [Intercom](https://www.intercom.com/)) - [Gartner Insights](https://www.gartner.com/en/in [...]
Google Gemini Flash (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] om) * **Customer Success Collective:** Focused on the "Success" side of the post-sale experience. [Customer Success Collective](https://www.customersuccesscollective.com) ### 7. Top Publications and Media * **CX Network:** A leading source for reports and webinars on the state of the industry. [CX Network](https://www.cxnetwork.com) * **Customer Contact Strategies:** In-depth analysis of contact center technology. [ContactCenterWorld](https://www.contactcenterworld.com) * **Help Scout Blog:** Widely regarded as the best educational resource for support writing and empathy. [Help Scout Blog](https://www.helpscout.com/blog/ [...]
X.AI Grok (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] com/events/). - **Forrester CX Summit**: North America flagship. [Forrester CX North America](https://www.forrester.com/events/cx/?lang=en-us). - **ICMI Global Contact Center Forum**: Operations-focused. [ICMI Events](https://www.icmi.com/events/). - **CX Network Conferences**: Regional CX summits. [CX Network Events](https://www.cxnetwork.com/events). ### Active Professional Communities - **Support Driven**: Slack community (10k+ members) for support pros. [Support Driven](https://www.supportdriven.chat/). - **CXPA (Customer Experience Professionals Association)**: Certifications and forums. [CXPA](https://cxpa.org/). - **Reddit r/customerser [...]