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About delighted.com (Developer Tools)
This page provides details about delighted.com (Developer Tools) which was ranked #46 out of 131 in the list of sources (2 citations (0.4% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Qualtrics, Delighted.
Used by AI Models
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Pages from delighted.com (1 link)
| URL Path | Citations | Position |
|---|---|---|
| delighted.com | 2 | 10.4 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ase software - **Helpjuice** - [https://helpjuice.com](https://helpjuice.com) - Knowledge base platform ### **Customer Feedback & Surveys** - **Qualtrics** - [https://www.qualtrics.com](https://www.qualtrics.com) - Enterprise experience management (acquired by SAP, then re-IPO'd) - **Delighted** - [https://delighted.com](https://delighted.com) - NPS, CSAT, and CES surveys - **SurveyMonkey** - [https://www.surveymonkey.com](https://www.surveymonkey.com) - Popular survey platform ## Key Companies & Service Providers ### **Outsourced Support Providers** - **Concentrix** - [https://www.concentrix.com](https://www.concentrix.com) - Global [...]
Google Gemini Flash (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] [Notion](https://www.notion.so) * **Quality Assurance (QA):** [Klaus (acquired by Zendesk)](https://www.klausapp.com), [MaestroQA](https://www.maestroqa.com) * **Workforce Management (WFM):** [Assembled](https://www.assembled.com), [InflowCX](https://inflowcx.com) * **Customer Feedback/NPS:** [Delighted (by Qualtrics)](https://delighted.com), [Typeform](https://www.typeform.com) ### 3. Emerging Startups and AI Trends AI is the defining trend of 2024, moving from simple chatbots to "AI Agents" that can resolve complex issues. * **Fin (by Intercom):** An AI agent that uses GPT-4 to resolve queries using help center data. [Intercom Fi [...]