AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About dimensiondata.com (Tech Companies)

This page provides details about dimensiondata.com (Tech Companies) which was ranked #127 out of 131 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Dimension Data Global Contact Centre Benchmarking Report.

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Used by AI Models

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Pages from dimensiondata.com (1 link)

URL Path Citations Position
dimensiondata.com 1 65

Brands Referenced By This Website (1 brand)

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] firm covering CS technology. **Forrester Customer Service Research** - [https://www.forrester.com/bold/customer-service/](https://www.forrester.com/bold/customer-service/) In-depth research on customer service trends and technologies. **Dimension Data Global Contact Centre Benchmarking Report** - [https://www.dimensiondata.com](https://www.dimensiondata.com) Annual industry benchmarking study. **HubSpot Customer Service Blog** - [https://blog.hubspot.com/service](https://blog.hubspot.com/service) Practical tips and trends in customer service. ### **Newsletters & Blogs** **Support Ops Newsletter** - [https://www.supportops.co](https://www.supportops [...]

dimensiondata.com December 30, 2025