AI Mentions & Sources Report for Customer Support
This page provides details about document360.com (Developer Tools) which was ranked #106 out of 131 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Document360.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| document360.com | 1 | 17 |
| Brand | Voice | Mentions |
|---|---|---|
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0% | 2 |
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] tps://www.livechat.com) - Dedicated live chat software - **Crisp** - [https://crisp.chat](https://crisp.chat) - Multi-channel messaging platform ### **Knowledge Base & Self-Service** - **Guru** - [https://www.getguru.com](https://www.getguru.com) - Knowledge management platform - **Document360** - [https://document360.com](https://document360.com) - Knowledge base software - **Helpjuice** - [https://helpjuice.com](https://helpjuice.com) - Knowledge base platform ### **Customer Feedback & Surveys** - **Qualtrics** - [https://www.qualtrics.com](https://www.qualtrics.com) - Enterprise experience management (acquired by SAP, then re-IPO'd) - * [...]