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About hbr.org (Charity & Non-profit)
This page provides details about hbr.org (Charity & Non-profit) which was ranked #81 out of 131 in the list of sources (1 citation (0.2% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
Used by AI Models
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Pages from hbr.org (1 link)
| URL Path | Citations | Position |
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| hbr.org | 1 | 89 |
Citations from AI Responses
OpenAI ChatGPT Latest
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] //www.intercom.com/)) - [Gartner Insights](https://www.gartner.com/en/insights) (by [Gartner](https://www.gartner.com/)) - [Forrester Blogs](https://www.forrester.com/blogs/) (by [Forrester](https://www.forrester.com/)) - Broader management coverage that often influences support strategy: - [Harvard Business Review](https://hbr.org/) --- If you tell me your context (B2B vs B2C, channels: voice/chat/email, team size, and whether you’re evaluating tools vs trying to understand careers/market), I can narrow this to the most relevant leaders, events, and communities—and map the “typical” tech stack that companies like yours use. [...]