AI Mentions & Sources Report for Customer Support
This page provides details about jeannebliss.com (Blogs) which was ranked #96 out of 131 in the list of sources (1 citation (0% share)) in answers from AI models (X.AI Grok (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Jeanne Bliss.
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| URL Path | Citations | Position |
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| jeannebliss.com | 1 | 16 |
| Brand | Voice | Mentions |
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1% | 4 |
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] -service-software/). ### Influential Figures and Thought Leaders Key voices shaping strategy via books, podcasts, and keynotes: - **Shep Hyken**: Bestselling author on "The Moment of Truth" in service. [Shep Hyken](https://hyken.com/). - **Jeanne Bliss**: Pioneer of customer experience leadership. [Jeanne Bliss](https://jeannebliss.com/). - **Jay Baer**: Focuses on customer retention/happiness. [Convince & Convert](https://www.convinceandconvert.com/). - **Annette Franz**: CX metrics and culture expert. [CX Journey Blog](https://cx-journey.com/). - **Adam Toporek**: Practical support ops advice. [Customers That Stick](https://cust [...]