AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About linkedin.com (Social Media)

This page provides details about linkedin.com (Social Media) which was ranked #73 out of 131 in the list of sources (1 citation (0.2% share)) in answers from AI models (Google Gemini Flash (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Help Scout.

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Used by AI Models

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Pages from linkedin.com (1 link)

URL Path Citations Position
/in/mathewpatterson 1 19

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Help Scout Help Scout 5.3% 8

Citations from AI Responses

Google Gemini Flash (latest) (1 citation)

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] e Bliss:** Pioneer of the "Chief Customer Officer" role. [Customer Bliss](https://www.customerbliss.com) * **Jay Baer:** Expert on customer experience and word-of-mouth marketing. [JayBaer.com](https://www.jaybaer.com) * **Mathew Patterson:** Knowledge lead at Help Scout and prolific CX writer. [Mathew Patterson on LinkedIn](https://www.linkedin.com/in/mathewpatterson/) ### 5. Major Conferences and Events * **Customer Contact Week (CCW):** The world’s largest customer contact event series. [CCW Digital](https://www.customercontactweek.com) * **Zendesk Relate:** Zendesk’s annual flagship conference. [Zendesk Relate](https://relate.zendesk.com) * **Gartner C [...]

linkedin.com/in/mathewpatterson December 30, 2025