AI Mentions & Sources Report for Customer Support
This page provides details about stonly.com (Developer Tools) which was ranked #95 out of 131 in the list of sources (1 citation (0% share)) in answers from AI models (X.AI Grok (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
| Model | Voice | Position | Citations |
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| URL Path | Citations | Position |
|---|---|---|
| stonly.com | 1 | 14 |
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] overall (G2 Leader). Excels in scalability. - **Freshdesk**: Best value for SMBs. - **Intercom**: Best for messaging/chat. - **Help Scout**: Best email-first support with shared inbox. - **Gorgias**: Best for ecommerce (Shopify integration). Self-service tools: **Stonly** for guides/knowledge bases [Stonly](https://stonly.com/). **Comparisons/Reviews**: - [G2 Best Customer Service Software 2024](https://www.g2.com/categories/customer-service-management). - [Capterra Top Picks](https://www.capterra.com/customer-service-software/). ### Influential Figures and Thought Leaders Key voices shaping strategy via books, podcast [...]