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About supportdriven.com (Forums)
This page provides details about supportdriven.com (Forums) which was ranked #12 out of 131 in the list of sources (6 citations (2% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Intercom, Front, Support Driven Expo, Support Driven, The Support Driven Newsletter.
Used by AI Models
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Pages from supportdriven.com (2 links)
| URL Path | Citations | Position |
|---|---|---|
| supportdriven.com | 0 | N/A |
| /expo | 6 | 53.7 |
Brands Referenced By This Website (5 brands)
| Brand | Voice | Mentions |
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17.7% | 19 |
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5% | 11 |
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1.1% | 3 |
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0.6% | 3 |
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0% | 1 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(3 citations)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] igital.com) The largest customer contact conference globally, held annually in Las Vegas and other locations. ### **CX North America** - [https://www.cx-northamerica.com](https://www.cx-northamerica.com) Large-scale customer experience conference hosted by Forrester. ### **Support Driven Expo** - [https://supportdriven.com/expo/](https://supportdriven.com/expo/) Community-focused conference for support professionals. ### **SupportOps Summit** - [https://www.supportops.co](https://www.supportops.co) Conference focused on customer support operations and leadership. ### **CustomerSuccess Summit** - [https://www.customersuccesassummit.com](https://www.custo [...]
[...] m](https://showcase.zendesk.com) Annual user conference by Zendesk. ### **Intercom's Conversations** - [https://www.intercom.com/conversations](https://www.intercom.com/conversations) Annual conference focused on modern customer communication. ## Professional Communities ### **Support Driven** - [https://supportdriven.com](https://supportdriven.com) The largest global community for customer support professionals, 20,000+ members on Slack. ### **Customer Service Life** - [https://www.customerservicelife.com](https://www.customerservicelife.com) Community and resources for customer service professionals. ### **The Support Ops Community** - [h [...]
[...] /blog.hubspot.com/service](https://blog.hubspot.com/service) Practical tips and trends in customer service. ### **Newsletters & Blogs** **Support Ops Newsletter** - [https://www.supportops.co](https://www.supportops.co) Weekly newsletter on support operations. **The Support Driven Newsletter** - [https://supportdriven.com](https://supportdriven.com) Community-curated customer support content. **Customer Service Life Newsletter** - [https://www.customerservicelife.com](https://www.customerservicelife.com) Weekly insights for CS professionals. **Intercom Blog** - [https://www.intercom.com/blog](https://www.intercom.com/blog) Thought leadershi [...]
OpenAI ChatGPT Latest
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] actions) (by [NICE](https://www.nice.com/)) - [Genesys Xperience](https://www.genesys.com/company/events) (by [Genesys](https://www.genesys.com/)) - [Twilio SIGNAL](https://signal.twilio.com/) (by [Twilio](https://www.twilio.com/)) --- ## Active professional communities (practitioner-heavy) - [Support Driven](https://supportdriven.com/) - [CXPA (Customer Experience Professionals Association)](https://www.cxpa.org/) - [HDI (Help Desk Institute)](https://www.thinkhdi.com/) - [ICMI Community](https://www.icmi.com/) - Vendor communities (useful for peer solutions + templates): - [Zendesk Community](https://support.zendesk.c [...]
Google Gemini Flash (latest)
(2 citations)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] elate.zendesk.com) * **Gartner Customer Service & Support Expo:** Focused on high-level enterprise strategy. [Gartner Events](https://www.gartner.com/en/conferences/hub/customer-service-support-conferences) * **Support Driven Expo:** A community-focused event for frontline managers and leaders. [Support Driven Expo](https://www.supportdriven.com/expo) ### 6. Active Professional Communities * **Support Driven:** The most active Slack community for support professionals. [Support Driven](https://www.supportdriven.com) * **CX Accelerator:** A community focused on professional development in the CX space. [CX Accelerator](https://www.cxacceler [...]
[...] ervice-support-conferences) * **Support Driven Expo:** A community-focused event for frontline managers and leaders. [Support Driven Expo](https://www.supportdriven.com/expo) ### 6. Active Professional Communities * **Support Driven:** The most active Slack community for support professionals. [Support Driven](https://www.supportdriven.com) * **CX Accelerator:** A community focused on professional development in the CX space. [CX Accelerator](https://www.cxaccelerator.com) * **Customer Success Collective:** Focused on the "Success" side of the post-sale experience. [Customer Success Collective](https://www.customersuccesscollecti [...]