AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About taskus.com (Developer Tools)

This page provides details about taskus.com (Developer Tools) which was ranked #39 out of 131 in the list of sources (2 citations (0.4% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: TaskUs.

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Used by AI Models

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Pages from taskus.com (1 link)

URL Path Citations Position
taskus.com 2 33.7

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
TaskUs TaskUs 0.9% 3

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] roviders ### **Outsourced Support Providers** - **Concentrix** - [https://www.concentrix.com](https://www.concentrix.com) - Global CX solutions provider - **TELUS International** - [https://www.telusinternational.com](https://www.telusinternational.com) - Digital CX and IT solutions - **TaskUs** - [https://www.taskus.com](https://www.taskus.com) - Outsourced customer experience (NASDAQ: TASK) - **Sitel Group** - [https://www.sitel.com](https://www.sitel.com) - Customer experience management ### **Workforce Management** - **Calabrio** - [https://www.calabrio.com](https://www.calabrio.com) - Workforce optimization for contact centers - **P [...]

taskus.com December 30, 2025

OpenAI ChatGPT Latest (1 citation)

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ers remain influential (especially for cost optimization and 24/7 coverage): - [Teleperformance](https://www.teleperformance.com/) - [Concentrix](https://www.concentrix.com/) - [Foundever](https://www.foundever.com/) - [TTEC](https://www.ttec.com/) - [Alorica](https://www.alorica.com/) - [TaskUs](https://www.taskus.com/) - [Genpact](https://www.genpact.com/) - [WNS](https://www.wns.com/) --- ## “Best” products & services (what they’re best *for*) Because “best” depends heavily on channel mix, scale, and systems, here’s how buyers commonly shortlist: - **Mid‑market helpdesk + fast setup:** [Zendesk](https:// [...]

taskus.com December 30, 2025