AI Mentions & Sources Report for Customer Support
This page provides details about youtube.com (Social Media) which was ranked #94 out of 131 in the list of sources (2 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Support Driven, Support Driven YouTube, Zendesk YouTube.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| /c/SupportDriven | 1 | 70 |
| /user/zendesk | 1 | 71 |
| Brand | Voice | Mentions |
|---|---|---|
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100% | 45 |
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5% | 11 |
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0% | 1 |
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0% | 1 |
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] https://www.experienceinvestigators.com/podcast/](https://www.experienceinvestigators.com/podcast/) Customer experience insights and interviews. **Customer Support Leaders Podcast** - Featured on various platforms, interviews with CS leaders. ### **YouTube Channels** **Support Driven YouTube** - [https://www.youtube.com/c/SupportDriven](https://www.youtube.com/c/SupportDriven) Talks and interviews from the community. **Zendesk YouTube** - [https://www.youtube.com/user/zendesk](https://www.youtube.com/user/zendesk) Product demos, webinars, and customer stories. --- ## Market Statistics & Overview According to **Grand View Research** - [https://www.grandviewresearch.c [...]
[...] *Customer Support Leaders Podcast** - Featured on various platforms, interviews with CS leaders. ### **YouTube Channels** **Support Driven YouTube** - [https://www.youtube.com/c/SupportDriven](https://www.youtube.com/c/SupportDriven) Talks and interviews from the community. **Zendesk YouTube** - [https://www.youtube.com/user/zendesk](https://www.youtube.com/user/zendesk) Product demos, webinars, and customer stories. --- ## Market Statistics & Overview According to **Grand View Research** - [https://www.grandviewresearch.com](https://www.grandviewresearch.com), the global customer service software market was valued at approximately $11 billion in 2023 and is ex [...]