AI ChatWatch

AI Mentions & Sources Report for Customer Support

Track Your AI Visibility
#{{ entity.rank }}

{{ entity.value }}

{{ formatPercent(entity.influence) }}
Share of Voice
{{ typeItem.trim() }} {{ brandDomain }} {{ botCount }} AI models {{ questionCount }} questions

About Customer Experience Magazine (product)

This page provides details about Customer Experience Magazine (product) which was ranked #106 out of 175 in the list of brands (2 mentions (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.

#{{ entity.rank }}
Rank
{{ formatPercent(entity.influence) }}
Voice
{{ formatPosition(entity.appearanceOrder) }}
Position
{{ formatPercent(entity.mentionsAsPercent) }} ({{ entity.mentions || 0 }})
Mentions

Mentions by AI Model

Model Voice Position Mentions
{{ bot.name.charAt(0) }} {{ bot.name }} {{ getInfluenceForBot(bot.id) }} {{ getPositionForBot(bot.id) }} {{ getMentionsForBot(bot.id) }}

Citations from AI Responses

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ce and experience articles 60. **Customer Think** - [https://customerthink.com](https://customerthink.com) - Independent community for customer-focused professionals 61. **MyCustomer** - [https://www.mycustomer.com](https://www.mycustomer.com) - Customer experience and service news 62. **Customer Experience Magazine** - [https://www.customerexperiencemagazine.com](https://www.customerexperiencemagazine.com) - Digital publication focused on CX ### Industry Research & Reports 63. **Gartner Customer Service & Support** - [https://www.gartner.com/en/customer-service-support](https://www.gartner.com/en/custom [...]

December 30, 2025

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] ific but valuable discussions - **[Freshworks Community](https://community.freshworks.com/)** - Customer support discussions ## 📰 Key Publications & Media Channels ### Industry Publications - **[CustomerThink](https://customerthink.com/)** - Independent customer-centric business publication - **[Customer Experience Magazine](https://www.cxnetwork.com/cx-experience/)** - CX insights and trends - **[MyCustomer](https://www.mycustomer.com/)** - Customer experience and engagement resource - **[Contact Center Pipeline](https://www.contactcenterpipeline.com/)** - Contact center industry magazine ### Blogs & Online Resource [...]

December 30, 2025