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About Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (product)
This page provides details about Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (product) which was ranked #161 out of 175 in the list of brands (1 mention (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.
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Citations from AI Responses
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ustomer effort - **["Hug Your Haters" by Jay Baer](https://www.huggyourhaters.com/)** - Handling complaints - **"Be Your Customer's Hero" by Adam Toporek** - Practical customer service advice - **["The Cult of the Customer" by Shep Hyken](https://hyken.com/books/)** - Creating customer loyalty - **"Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue" by Nick Mehta, Dan Steinman, and Lincoln Murphy** - CS fundamentals --- ## 🎯 Getting Started Checklist 1. **Join Support Driven Slack community** for networking 2. **Set up Google Alerts** for "customer support trends" and "customer service news" 3. **Subscribe to 2-3 newsletters** from the li [...]