AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About CX North America (event)

This page provides details about CX North America (event) which was ranked #71 out of 175 in the list of brands (3 mentions (0.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest), Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 2 questions: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.", "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

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Citations from AI Responses

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ctly impacts customer satisfaction. ## Major Conferences & Events ### **Customer Contact Week (CCW)** - [https://www.customercontactweekdigital.com](https://www.customercontactweekdigital.com) The largest customer contact conference globally, held annually in Las Vegas and other locations. ### **CX North America** - [https://www.cx-northamerica.com](https://www.cx-northamerica.com) Large-scale customer experience conference hosted by Forrester. ### **Support Driven Expo** - [https://supportdriven.com/expo/](https://supportdriven.com/expo/) Community-focused conference for support professionals. ### **Sup [...]

December 30, 2025