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About @HelpScout (organization)
This page provides details about @HelpScout (organization) which was ranked #91 out of 175 in the list of brands (3 mentions (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
Mentions by AI Model
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Citations from AI Responses
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] tional support platform with messaging and chatbots 5. **HubSpot Service Hub** - [https://www.hubspot.com/products/service](https://www.hubspot.com/products/service) - Customer service software with ticketing and customer feedback tools ### Mid-Market Solutions 6. **Help Scout** - [https://www.helpscout.com](https://www.helpscout.com) - Email-based customer support platform focused on simplicity 7. **Zoho Desk** - [https://www.zoho.com/desk/](https://www.zoho.com/desk/) - Context-aware help desk software with AI assistance 8. **Kayako** - [https://www.kayako.com](https://www.kayako.com) [...]
[...] esk Blog** - [https://www.zendesk.com/blog/](https://www.zendesk.com/blog/) - Customer service insights and best practices 58. **Intercom Blog** - [https://www.intercom.com/blog](https://www.intercom.com/blog) - Customer engagement and support content 59. **Help Scout Blog** - [https://www.helpscout.com/blog/](https://www.helpscout.com/blog/) - Customer service and experience articles 60. **Customer Think** - [https://customerthink.com](https://customerthink.com) - Independent community for customer-focused professionals 61. **MyCustomer** - [https://www.mycustomer.com](https://www.m [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] **Help Desk & Ticketing** - **Front** - [https://front.com](https://front.com) - Collaborative inbox, raised $200M+ in funding - **Kustomer** - [https://www.kustomer.com](https://www.kustomer.com) - CRM-focused support platform (acquired by Meta, then sold to Emplifi) - **Help Scout** - [https://www.helpscout.com](https://www.helpscout.com) - Simple, customer-focused help desk ### **Live Chat & Messaging** - **Drift** - [https://www.drift.com](https://www.drift.com) - Conversational marketing and sales - **LiveChat** - [https://www.livechat.com](https://www.livechat.com) - Dedicated live chat software [...]