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AI Mentions & Sources Report for Customer Support

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About adamtoporek.com (Blogs)

This page provides details about adamtoporek.com (Blogs) which was ranked #149 out of 230 in the list of sources (3 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Ada, Adam Toporek, Be Your Customer's Hero.

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Used by AI Models

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Pages from adamtoporek.com (1 link)

URL Path Citations Position
adamtoporek.com 3 41

Brands Referenced By This Website (3 brands)

Brand Voice Mentions
Ada Ada 4.1% 18
Adam Toporek Adam Toporek 0.1% 6
Be Your Customer's Hero Be Your Customer's Hero 0% 3

Citations from AI Responses

Anthropic Claude Sonnet (latest) (3 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] r 35. **Jeanne Bliss** - [https://www.customerbliss.com](https://www.customerbliss.com) - Customer experience executive and author 36. **Jay Baer** - [https://www.jaybaer.com](https://www.jaybaer.com) - Customer experience strategist and author of "Hug Your Haters" 37. **Adam Toporek** - [https://www.adamtoporek.com](https://www.adamtoporek.com) - Customer service expert and author 38. **Annette Franz** - [https://www.cx-journey.com](https://www.cx-journey.com) - Customer experience consultant and author 39. **Blake Morgan** - [https://www.blakemichellemorgan.com](https://www.blakemichellemorgan.com) - Customer experience fu [...]

adamtoporek.com December 30, 2025

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] uthor, and speaker - **[Jeanne Bliss](https://www.customerbliss.com/)** - Customer experience executive and author - **[Jay Baer](https://www.jaybaer.com/)** - Marketing and customer experience expert - **[Annette Franz](https://www.cx-journey.com/)** - Customer experience consultant and author - **[Adam Toporek](https://adamtoporek.com/)** - CX expert and author of "Be Your Customer's Hero" - **[Dan Gingiss](https://dangingiss.com/)** - Customer experience speaker and author ### LinkedIn Influencers - **[Blake Morgan](https://www.linkedin.com/in/blakemichellemorgan/)** - Customer experience futurist - **[Adrian Swinscoe](https:// [...]

adamtoporek.com December 30, 2025

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] tps://www.loris.ai](https://www.loris.ai) - AI-powered QA automation ## Influential Figures & Thought Leaders ### **Shep Hyken** - [https://hyken.com](https://hyken.com) Customer service expert, speaker, and New York Times bestselling author. Regular contributor on Forbes. ### **Adam Toporek** - [https://www.adamtoporek.com](https://www.adamtoporek.com) CX expert, speaker, and author of "Be Your Customer's Hero" ### **Annette Franz** - [https://www.cx-journey.com](https://www.cx-journey.com) Customer experience thought leader, founder and CEO of CX Journey Inc., author of "Built to Win" ### **Ian Golding** - [https://www.iangolding.com](https:/ [...]

adamtoporek.com December 30, 2025