AI ChatWatch

AI Mentions & Sources Report for Customer Support

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About coursera.org (Education Platforms)

This page provides details about coursera.org (Education Platforms) which was ranked #189 out of 230 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Coursera.

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Pages from coursera.org (1 link)

URL Path Citations Position
www.coursera.org 1 33

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Coursera Coursera 0% 1

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] ication for support operations - **[Zendesk Certification](https://training.zendesk.com/learn/learning_plan/view/38/support-admin-learning-path)** - Platform-specific training ### Online Learning Platforms - **[LinkedIn Learning](https://www.linkedin.com/learning/)** - Customer service courses - **[Coursera](https://www.coursera.org/)** - University-level customer service courses - **[Udemy](https://www.udemy.com/)** - Practical customer support training ## 👥 Influential Experts & Thought Leaders ### Customer Support Experts to Follow - **[Shep Hyken](https://hyken.com/)** - Customer service expert, author, and speaker - **[ [...]

www.coursera.org December 30, 2025