AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About Coursera (organization)

This page provides details about Coursera (organization) which was ranked #116 out of 175 in the list of brands (1 mention (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

Model Voice Position Mentions
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Source Links

URL Mentioned By
coursera.org coursera.org
Anthropic Claude Sonnet (latest)

Citations from AI Responses

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] cation for support operations - **[Zendesk Certification](https://training.zendesk.com/learn/learning_plan/view/38/support-admin-learning-path)** - Platform-specific training ### Online Learning Platforms - **[LinkedIn Learning](https://www.linkedin.com/learning/)** - Customer service courses - **[Coursera](https://www.coursera.org/)** - University-level customer service courses - **[Udemy](https://www.udemy.com/)** - Practical customer support training ## 👥 Influential Experts & Thought Leaders ### Customer Support Experts to Follow - **[Shep Hyken](https://hyken.com/)** - Customer service expert [...]

December 30, 2025

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