This page provides details about customerbliss.com (Blogs) which was ranked #50 out of 230 in the list of sources (6 citations (0.5% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Jeanne Bliss.
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
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| customerbliss.com | 6 | 13.1 |
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2.9% | 13 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] [https://www.intercom.com/fin](https://www.intercom.com/fin) - AI customer service bot powered by GPT-4 ## Industry Experts & Thought Leaders ### Individuals 34. **Shep Hyken** - [https://hyken.com](https://hyken.com) - Customer service expert and keynote speaker 35. **Jeanne Bliss** - [https://www.customerbliss.com](https://www.customerbliss.com) - Customer experience executive and author 36. **Jay Baer** - [https://www.jaybaer.com](https://www.jaybaer.com) - Customer experience strategist and author of "Hug Your Haters" 37. **Adam Toporek** - [https://www.adamtoporek.com](https://www.adamtoporek.com) - Customer service exper [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] /)** - University-level customer service courses - **[Udemy](https://www.udemy.com/)** - Practical customer support training ## 👥 Influential Experts & Thought Leaders ### Customer Support Experts to Follow - **[Shep Hyken](https://hyken.com/)** - Customer service expert, author, and speaker - **[Jeanne Bliss](https://www.customerbliss.com/)** - Customer experience executive and author - **[Jay Baer](https://www.jaybaer.com/)** - Marketing and customer experience expert - **[Annette Franz](https://www.cx-journey.com/)** - Customer experience consultant and author - **[Adam Toporek](https://adamtoporek.com/)** - CX expert and author of [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ey.com](https://www.cx-journey.com) Customer experience thought leader, founder and CEO of CX Journey Inc., author of "Built to Win" ### **Ian Golding** - [https://www.iangolding.com](https://www.iangolding.com) Customer experience consultant and author, influential blogger ### **Jeanne Bliss** - [https://www.customerbliss.com](https://www.customerbliss.com) Founder of Customer Bliss, pioneering CCO, author of multiple CX books ### **Blake Morgan** - [https://www.blakemichellemorgan.com](https://www.blakemichellemorgan.com) Customer experience futurist, keynote speaker, Forbes contributor ### **Adrian Swinscoe** - [https://www.adrianswinscoe.com](ht [...]
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] chnology-infused customer engagement at a massive scale. ### 3. Recognized Experts and Thought Leaders These individuals shape the philosophy and strategy of modern customer service. * **[Shep Hyken](https://hyken.com):** A customer service expert and author of *The Cult of the Customer*. * **[Jeanne Bliss](https://customerbliss.com):** Known as the "Godmother of CX" and a leading consultant for C-suite leaders. * **[Blake Morgan](https://www.blakemichellemorgan.com):** A futurist focused on how technology impacts the customer experience. * **[Jeff Toister](https://www.toistersolutions.com):** Author and trainer focused on [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] brands (specifically Shopify stores). ### 2. Influential Experts & Thought Leaders Following these individuals on LinkedIn or Twitter will help you understand "Customer Centricity." * **[Shep Hyken](https://hyken.com/)**: A customer service expert, keynote speaker, and bestselling author. * **[Jeanne Bliss](https://customerbliss.com/)**: Known as the "Godmother of CX," she pioneered the role of the Chief Customer Officer. * **[Bill Quiseng](https://billquiseng.com/)**: An award-winning speaker focused on customer service excellence. * **[Jay Baer](https://www.jaybaer.com/)**: Expert on word-of-mouth marketing and customer e [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] er CX Trends](https://www.gartner.com/en/customer-service-support) ### 4. Influential Figures and Thought Leaders * **Shep Hyken:** Customer service expert and author of *The Amazement Revolution*. [Hyken.com](https://hyken.com) * **Jeanne Bliss:** Pioneer of the "Chief Customer Officer" role. [Customer Bliss](https://www.customerbliss.com) * **Jay Baer:** Expert on customer experience and word-of-mouth marketing. [JayBaer.com](https://www.jaybaer.com) * **Mathew Patterson:** Knowledge lead at Help Scout and prolific CX writer. [Mathew Patterson on LinkedIn](https://www.linkedin.com/in/mathewpatterson/) ### 5. Major Conferences [...]