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About customercontactweekdigital.com (News Media)
This page provides details about customercontactweekdigital.com (News Media) which was ranked #75 out of 230 in the list of sources (4 citations (0.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Customer Contact Week.
Used by AI Models
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Pages from customercontactweekdigital.com (1 link)
| URL Path | Citations | Position |
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| customercontactweekdigital.com | 4 | 48.7 |
Brands Referenced By This Website (1 brand)
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Citations from AI Responses
Anthropic Claude Sonnet (latest)
(3 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] https://www.blakemichellemorgan.com](https://www.blakemichellemorgan.com) - Customer experience futurist 40. **Ian Golding** - [https://www.iangolding.com](https://www.iangolding.com) - Customer experience coach ## Major Industry Events & Conferences 41. **Customer Contact Week (CCW)** - [https://www.customercontactweekdigital.com](https://www.customercontactweekdigital.com) - Leading customer contact conference 42. **Customer Service Summit** - [https://customersummit.co](https://customersummit.co) - Annual customer service and experience event 43. **SupportDriven Expo** - [https://supportdriven.com](https://supportdriven.com) - Community-driven custome [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] tomer experience show ### YouTube Channels - **[Shep Hyken](https://www.youtube.com/user/ShepHyken)** - Customer service tips - **[Myra Golden](https://www.youtube.com/c/MyraGoldenCustomerService)** - Customer service training videos ## 🎤 Important Events & Conferences ### Major Conferences - **[CCW (Customer Contact Week)](https://www.customercontactweekdigital.com/)** - Las Vegas - Largest customer contact event - **[Customer Contact West](https://www.customercontactwest.com/)** - California - Regional CX event - **[Support Driven Expo](https://supportdriven.com/expo/)** - Annual support conference - **[Zendesk Relate](https://www.zendesk.com/relate/)** - Cus [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] a, SMS, and voice. **4. Self-Service Expansion** Investment in AI-powered help centers and chatbots to deflect tickets. **5. Employee Experience (EX)** Recognition that agent satisfaction directly impacts customer satisfaction. ## Major Conferences & Events ### **Customer Contact Week (CCW)** - [https://www.customercontactweekdigital.com](https://www.customercontactweekdigital.com) The largest customer contact conference globally, held annually in Las Vegas and other locations. ### **CX North America** - [https://www.cx-northamerica.com](https://www.cx-northamerica.com) Large-scale customer experience conference hosted by Forrester. ### **Support Driven Expo** - [https://s [...]
Google Gemini Flash (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] sociation)](https://www.cxpa.org):** A non-profit professional organization for CX practitioners. * **[The CX Lead](https://thecxlead.com):** Online community and resource hub for CX team leaders. ### 7. Influential Publications and Media Stay updated on trends and news via these outlets. * **[Customer Contact Week Digital](https://www.customercontactweekdigital.com):** Provides news, reports, and industry analysis. * **[MyCustomer](https://www.mycustomer.com):** A leading publication for news and views on customer service and CRM. * **[CustomerThink](https://customerthink.com):** A global online community focused on customer-centric business strategy. * [...]