AI Mentions & Sources Report for Customer Support
This page provides details about customerexperienceupdate.com (Tech Companies) which was ranked #178 out of 230 in the list of sources (1 citation (0% share)) in answers from AI models (X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Customer Contact Week.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| /customer-contact-week | 1 | 71 |
| Brand | Voice | Mentions |
|---|---|---|
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2.6% | 14 |
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] mportant Events and Conferences Attend these for learning, networking, and job opportunities: - **ICMI Global Contact Center Conference**: Focus on operations and tech. [ICMI Conference](https://www.icmi.com/conference/) - **Customer Contact Week (CCW)**: Largest CX event with executive keynotes. [Customer Contact Week](https://www.customerexperienceupdate.com/customer-contact-week) - **CX Network Events**: Regional CX summits. [CX Network](https://www.cxnetwork.com/) - **Shep Hyken's Customer Service Revolution**: Motivational and practical. [Customer Service Revolution](https://www.customerservicerevolution.com/) - **Dreamforce** (Salesforce): Huge service track. [Dreamforc [...]