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About delighted.com (Blogs)
This page provides details about delighted.com (Blogs) which was ranked #80 out of 230 in the list of sources (3 citations (0.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 2 questions: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Qualtrics, Delighted.
Used by AI Models
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Pages from delighted.com (1 link)
| URL Path | Citations | Position |
|---|---|---|
| delighted.com | 3 | 19.1 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(2 citations)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] m/)** - Enterprise service management - **[Kayako](https://www.kayako.com/)** - Customer service software ### Customer Feedback & Survey Tools - **[Qualtrics](https://www.qualtrics.com/)** - Experience management platform - **[SurveyMonkey](https://www.surveymonkey.com/)** - Online survey tool - **[Delighted](https://delighted.com/)** - Customer feedback platform (NPS, CSAT) - **[AskNicely](https://www.asknicely.com/)** - Customer experience platform ### Screen Sharing & Remote Support - **[TeamViewer](https://www.teamviewer.com/)** - Remote access and support - **[LogMeIn Rescue](https://www.logmeinrescue.com/)** - Remote s [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ase software - **Helpjuice** - [https://helpjuice.com](https://helpjuice.com) - Knowledge base platform ### **Customer Feedback & Surveys** - **Qualtrics** - [https://www.qualtrics.com](https://www.qualtrics.com) - Enterprise experience management (acquired by SAP, then re-IPO'd) - **Delighted** - [https://delighted.com](https://delighted.com) - NPS, CSAT, and CES surveys - **SurveyMonkey** - [https://www.surveymonkey.com](https://www.surveymonkey.com) - Popular survey platform ## Key Companies & Service Providers ### **Outsourced Support Providers** - **Concentrix** - [https://www.concentrix.com](https://www.concentrix.com) - Global [...]
Google Gemini Flash (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] [Notion](https://www.notion.so) * **Quality Assurance (QA):** [Klaus (acquired by Zendesk)](https://www.klausapp.com), [MaestroQA](https://www.maestroqa.com) * **Workforce Management (WFM):** [Assembled](https://www.assembled.com), [InflowCX](https://inflowcx.com) * **Customer Feedback/NPS:** [Delighted (by Qualtrics)](https://delighted.com), [Typeform](https://www.typeform.com) ### 3. Emerging Startups and AI Trends AI is the defining trend of 2024, moving from simple chatbots to "AI Agents" that can resolve complex issues. * **Fin (by Intercom):** An AI agent that uses GPT-4 to resolve queries using help center data. [Intercom Fi [...]