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About foundever.com (Tech Companies)
This page provides details about foundever.com (Tech Companies) which was ranked #29 out of 230 in the list of sources (6 citations (0.9% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Concentrix, Sitel Group.
Used by AI Models
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Pages from foundever.com (1 link)
| URL Path | Citations | Position |
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| foundever.com | 6 | 42.4 |
Brands Referenced By This Website (2 brands)
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2.5% | 10 |
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0.3% | 3 |
Citations from AI Responses
Perplexity Sonar (with search) (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/) Other strong providers: [Hugo](https://hugoinc.com/), [TaskUs](https://www.taskus.com/), [TELUS International](https://www.telusinternational.com/), [Concentrix](https://www.concentrix.com/), [Foundever](https://www.foundever.com/). ### Recommended Products and Services Key tools transforming support: **Convin** (AI for real-time coaching, compliance, and sentiment analysis), **Pylon** (support stats/trends platform), **Zendesk** (AI automation leader), and omnichannel platforms like those from Slack/Textmagic for live chat [...]
OpenAI ChatGPT Latest
(3 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] mpanies & service providers (outsourced / managed support) If you want a provider to staff and run support operations (often multilingual, 24/7, seasonal scaling): - [Teleperformance](https://www.teleperformance.com) - [Concentrix](https://www.concentrix.com) - [TTEC](https://www.ttec.com) - [Foundever](https://foundever.com) - [Alorica](https://www.alorica.com) For consulting, implementation, and large-scale transformation work around support operations and platforms, common global firms include: - [Accenture](https://www.accenture.com) - [Deloitte](https://www2.deloitte.com) - [PwC](https://www.pwc.com) - [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ) ## 4) Reputable companies & providers (who hires, who trains, who runs support at scale) ### Major outsourcing / BPO providers (common career entry points) - [Teleperformance](https://www.teleperformance.com/) - [Concentrix](https://www.concentrix.com/) - [TTEC](https://www.ttec.com/) - [Foundever](https://foundever.com/) - [Alorica](https://www.alorica.com/) ### Professional associations & training bodies (credibility signals on a resume) - [ICMI](https://www.icmi.com/) (contact center training, resources, events) - [HDI](https://www.thinkhdi.com/) (support/service management community + events) - [CXPA ( [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] /www.zoom.com/)) ### 3) Outsourced customer support / BPO providers (managed agents + operations) Large global providers remain influential (especially for cost optimization and 24/7 coverage): - [Teleperformance](https://www.teleperformance.com/) - [Concentrix](https://www.concentrix.com/) - [Foundever](https://www.foundever.com/) - [TTEC](https://www.ttec.com/) - [Alorica](https://www.alorica.com/) - [TaskUs](https://www.taskus.com/) - [Genpact](https://www.genpact.com/) - [WNS](https://www.wns.com/) --- ## “Best” products & services (what they’re best *for*) Because “best” depends heavily on channel mix, scale [...]
Google Gemini Flash (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] g (BPO) firms to manage their support operations. * **[Teleperformance](https://www.teleperformance.com):** One of the largest global providers of digital integrated business services. * **[TTEC](https://www.ttec.com):** Specializes in designing and delivering CX technology and services. * **[Foundever (formerly Sitel Group)](https://foundever.com):** A global leader in customer experience solutions. * **[Concentrix](https://www.concentrix.com):** Focuses on technology-infused customer engagement at a massive scale. ### 3. Recognized Experts and Thought Leaders These individuals shape the philosophy and strategy of modern customer service [...]
X.AI Grok (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] roviders include software vendors above plus outsourcing firms and integrators: - **Software Leaders**: Zendesk, Intercom, Salesforce (as above). - **Outsourcing Providers**: - **[Teleperformance](https://www.teleperformance.com/)**: Global BPO with AI-enhanced support; serves Fortune 500. - **[Sitel Group (now Foundever)](https://foundever.com/)**: Omnichannel contact centers. - **[Concentrix](https://www.concentrix.com/)**: CX services with tech stack integration. - **Consulting Firms**: [Deloitte Customer Experience](https://www2.deloitte.com/us/en/pages/consulting/solutions/customer-experience.html), [Accenture Customer Service](http [...]