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About supportops.co (Developer Tools)
This page provides details about supportops.co (Developer Tools) which was ranked #128 out of 230 in the list of sources (7 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: SupportDriven, The Support Ops Community, Support Ops Happy Hour, SupportOps Certified Professional, CustomerServ +2 more.
Used by AI Models
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Pages from supportops.co (3 links)
| URL Path | Citations | Position |
|---|---|---|
| supportops.co | 0 | N/A |
| /happy-hour | 6 | 69.7 |
| /community | 1 | 122 |
Brands Referenced By This Website (7 brands)
| Brand | Voice | Mentions |
|---|---|---|
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0% | 8 |
| The Support Ops Community | 0% | 2 |
| SupportOps Certified Professional | 0% | 1 |
| Support Ops Happy Hour | 0% | 1 |
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0% | 1 |
| SupportOps Summit | 0% | 1 |
| Support Ops Newsletter | 0% | 1 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(6 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ups/customerservicelife/) - Facebook group for customer service professionals 50. **Customer Support on Reddit** - [https://www.reddit.com/r/CustomerService/](https://www.reddit.com/r/CustomerService/) - Reddit community for customer service discussions 51. **The Support Ops Community** - [https://www.supportops.co](https://www.supportops.co) - Community for support operations professionals 52. **Customer Success Community** - [https://www.gainsight.com/community/](https://www.gainsight.com/community/) - Community by Gainsight for CS professionals ## Industry Associations & Organizations 53. **Customer Service Institute of A [...]
[...] volution.com](https://www.customerservicerevolution.com) - Podcast by John DiJulius 67. **The Overwhelmed Brain (Customer Service episodes)** - [https://theoverwhelmedbrain.com](https://theoverwhelmedbrain.com) - Personal growth with customer service focus 68. **Support Ops Happy Hour** - [https://www.supportops.co/happy-hour](https://www.supportops.co/happy-hour) - Podcast for support operations professionals ## Comparison & Review Sites 69. **G2 - Help Desk Software** - [https://www.g2.com/categories/help-desk](https://www.g2.com/categories/help-desk) - User reviews and comparisons 70. **Capterra - Customer Service Software** - [https://www.cap [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] essional Certifications - **[HDI Support Center Analyst](https://www.thinkhdi.com/certification/support-center-analyst)** - Industry-recognized certification - **[ICMI Contact Center Certification](https://www.icmi.com/certification)** - Professional development for contact center professionals - **[SupportOps Certified Professional](https://www.supportops.co/)** - Emerging certification for support operations - **[Zendesk Certification](https://training.zendesk.com/learn/learning_plan/view/38/support-admin-learning-path)** - Platform-specific training ### Online Learning Platforms - **[LinkedIn Learning](https://www.linkedin.com/learning/)** - Customer [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] x-northamerica.com](https://www.cx-northamerica.com) Large-scale customer experience conference hosted by Forrester. ### **Support Driven Expo** - [https://supportdriven.com/expo/](https://supportdriven.com/expo/) Community-focused conference for support professionals. ### **SupportOps Summit** - [https://www.supportops.co](https://www.supportops.co) Conference focused on customer support operations and leadership. ### **CustomerSuccess Summit** - [https://www.customersuccesassummit.com](https://www.customersuccesssummit.com) By Gainsight, focusing on customer success and support alignment. ### **CXNext** - [https://cxnext.com](https://cxnex [...]
[...] w.dimensiondata.com](https://www.dimensiondata.com) Annual industry benchmarking study. **HubSpot Customer Service Blog** - [https://blog.hubspot.com/service](https://blog.hubspot.com/service) Practical tips and trends in customer service. ### **Newsletters & Blogs** **Support Ops Newsletter** - [https://www.supportops.co](https://www.supportops.co) Weekly newsletter on support operations. **The Support Driven Newsletter** - [https://supportdriven.com](https://supportdriven.com) Community-curated customer support content. **Customer Service Life Newsletter** - [https://www.customerservicelife.com](https://www.customerservicelife.com) Weekly [...]
[...] om) The largest global community for customer support professionals, 20,000+ members on Slack. ### **Customer Service Life** - [https://www.customerservicelife.com](https://www.customerservicelife.com) Community and resources for customer service professionals. ### **The Support Ops Community** - [https://www.supportops.co/community](https://www.supportops.co/community) Focused on support operations and management. ### **CX Accelerator** - [https://www.cxaccelerator.com](https://www.cxaccelerator.com) Professional community for customer experience practitioners. ### **Customer Success Collective** - [https://www.customersuccess.community](https://www.customersu [...]
X.AI Grok (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] m.com/blog/) - **Forrester Blogs/Reports**: Research on CX (e.g., Customer Experience Index). [Forrester CX](https://www.forrester.com/customer-experience/) - **Podcasts**: "The CX Cast" [CX Cast](https://thecxcast.com/), "Support IQ" [Support IQ](https://supportiq.show/). Newsletters: Support Ops [Support Ops](https://www.supportops.co/), Lenny's Newsletter (CX sections) [Lenny's Newsletter](https://www.lennysnewsletter.com/). To get started in the field, build skills via free trials of these tools, get certified, join communities, and apply to entry-level roles at these companies (many post on LinkedIn/Indeed). Track metrics lik [...]