AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About SupportDriven (organization)

This page provides details about SupportDriven (organization) which was ranked #87 out of 175 in the list of brands (8 mentions (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

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Citations from AI Responses

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ntact Week (CCW)** - [https://www.customercontactweekdigital.com](https://www.customercontactweekdigital.com) - Leading customer contact conference 42. **Customer Service Summit** - [https://customersummit.co](https://customersummit.co) - Annual customer service and experience event 43. **SupportDriven Expo** - [https://supportdriven.com](https://supportdriven.com) - Community-driven customer support conference 44. **Zendesk Relate** - [https://www.zendesk.com/relate/](https://www.zendesk.com/relate/) - Annual CX conference by Zendesk 45. **Intercom World Tour** - [https://www.intercom. [...]

December 30, 2025

[...] w.customercontactweekdigital.com](https://www.customercontactweekdigital.com) - Leading customer contact conference 42. **Customer Service Summit** - [https://customersummit.co](https://customersummit.co) - Annual customer service and experience event 43. **SupportDriven Expo** - [https://supportdriven.com](https://supportdriven.com) - Community-driven customer support conference 44. **Zendesk Relate** - [https://www.zendesk.com/relate/](https://www.zendesk.com/relate/) - Annual CX conference by Zendesk 45. **Intercom World Tour** - [https://www.intercom.com/events](https://www.intercom [...]

December 30, 2025

[...] sesummit.com](https://www.customerresponsesummit.com) - Annual North American customer service conference 47. **ICMI Contact Center Expo** - [https://www.icmi.com/events](https://www.icmi.com/events) - Contact center and customer experience conference ## Active Communities & Forums 48. **SupportDriven** - [https://supportdriven.com](https://supportdriven.com) - Slack community for support professionals (10,000+ members) 49. **Customer Service Life** - [https://www.facebook.com/groups/customerservicelife/](https://www.facebook.com/groups/customerservicelife/) - Facebook group for custome [...]

December 30, 2025

[...] ustomerresponsesummit.com) - Annual North American customer service conference 47. **ICMI Contact Center Expo** - [https://www.icmi.com/events](https://www.icmi.com/events) - Contact center and customer experience conference ## Active Communities & Forums 48. **SupportDriven** - [https://supportdriven.com](https://supportdriven.com) - Slack community for support professionals (10,000+ members) 49. **Customer Service Life** - [https://www.facebook.com/groups/customerservicelife/](https://www.facebook.com/groups/customerservicelife/) - Facebook group for customer service professionals 50 [...]

December 30, 2025

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] m) The largest customer contact conference globally, held annually in Las Vegas and other locations. ### **CX North America** - [https://www.cx-northamerica.com](https://www.cx-northamerica.com) Large-scale customer experience conference hosted by Forrester. ### **Support Driven Expo** - [https://supportdriven.com/expo/](https://supportdriven.com/expo/) Community-focused conference for support professionals. ### **SupportOps Summit** - [https://www.supportops.co](https://www.supportops.co) Conference focused on customer support operations and leadership. ### **CustomerSuccess Summit** - [https://www.cu [...]

December 30, 2025

[...] //showcase.zendesk.com) Annual user conference by Zendesk. ### **Intercom's Conversations** - [https://www.intercom.com/conversations](https://www.intercom.com/conversations) Annual conference focused on modern customer communication. ## Professional Communities ### **Support Driven** - [https://supportdriven.com](https://supportdriven.com) The largest global community for customer support professionals, 20,000+ members on Slack. ### **Customer Service Life** - [https://www.customerservicelife.com](https://www.customerservicelife.com) Community and resources for customer service professionals. ### **T [...]

December 30, 2025

[...] spot.com/service](https://blog.hubspot.com/service) Practical tips and trends in customer service. ### **Newsletters & Blogs** **Support Ops Newsletter** - [https://www.supportops.co](https://www.supportops.co) Weekly newsletter on support operations. **The Support Driven Newsletter** - [https://supportdriven.com](https://supportdriven.com) Community-curated customer support content. **Customer Service Life Newsletter** - [https://www.customerservicelife.com](https://www.customerservicelife.com) Weekly insights for CS professionals. **Intercom Blog** - [https://www.intercom.com/blog](https://www.inter [...]

December 30, 2025

[...] tigators.com/podcast/](https://www.experienceinvestigators.com/podcast/) Customer experience insights and interviews. **Customer Support Leaders Podcast** - Featured on various platforms, interviews with CS leaders. ### **YouTube Channels** **Support Driven YouTube** - [https://www.youtube.com/c/SupportDriven](https://www.youtube.com/c/SupportDriven) Talks and interviews from the community. **Zendesk YouTube** - [https://www.youtube.com/user/zendesk](https://www.youtube.com/user/zendesk) Product demos, webinars, and customer stories. --- ## Market Statistics & Overview According to **Grand View Rese [...]

December 30, 2025