This page provides details about youtube.com (Social Media) which was ranked #145 out of 230 in the list of sources (4 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 2 questions: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Shep Hyken, SupportDriven, Support Driven, CustomerServ +2 more.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| /user/ShepHyken | 1 | 87 |
| www.youtube.com | 1 | 88 |
| /c/SupportDriven | 1 | 162 |
| /user/zendesk | 1 | 165 |
| Brand | Voice | Mentions |
|---|---|---|
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100% | 101 |
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5.1% | 26 |
|
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4% | 18 |
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0% | 8 |
|
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0% | 1 |
| Support Driven YouTube | 0% | 1 |
| Zendesk YouTube | 0% | 1 |
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] e Secrets Podcast](https://www.getsalefish.com/podcast)** - By Gabe Larsen - **[The Customer Service Revolution Podcast](https://www.dilanoconsulting.com/podcast/)** - By John DiJulius - **[Experience This!](https://www.experiencethisshow.com/)** - Customer experience show ### YouTube Channels - **[Shep Hyken](https://www.youtube.com/user/ShepHyken)** - Customer service tips - **[Myra Golden](https://www.youtube.com/c/MyraGoldenCustomerService)** - Customer service training videos ## 🎤 Important Events & Conferences ### Major Conferences - **[CCW (Customer Contact Week)](https://www.customercontactweekdigital.com/)** - Las Vegas - Largest [...]
[...] Customer Service Revolution Podcast](https://www.dilanoconsulting.com/podcast/)** - By John DiJulius - **[Experience This!](https://www.experiencethisshow.com/)** - Customer experience show ### YouTube Channels - **[Shep Hyken](https://www.youtube.com/user/ShepHyken)** - Customer service tips - **[Myra Golden](https://www.youtube.com/c/MyraGoldenCustomerService)** - Customer service training videos ## 🎤 Important Events & Conferences ### Major Conferences - **[CCW (Customer Contact Week)](https://www.customercontactweekdigital.com/)** - Las Vegas - Largest customer contact event - **[Customer Contact West](https://www.customercontactwest.com/)** - Cali [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] https://www.experienceinvestigators.com/podcast/](https://www.experienceinvestigators.com/podcast/) Customer experience insights and interviews. **Customer Support Leaders Podcast** - Featured on various platforms, interviews with CS leaders. ### **YouTube Channels** **Support Driven YouTube** - [https://www.youtube.com/c/SupportDriven](https://www.youtube.com/c/SupportDriven) Talks and interviews from the community. **Zendesk YouTube** - [https://www.youtube.com/user/zendesk](https://www.youtube.com/user/zendesk) Product demos, webinars, and customer stories. --- ## Market Statistics & Overview According to **Grand View Research** - [https://www.grandviewresearch.c [...]
[...] *Customer Support Leaders Podcast** - Featured on various platforms, interviews with CS leaders. ### **YouTube Channels** **Support Driven YouTube** - [https://www.youtube.com/c/SupportDriven](https://www.youtube.com/c/SupportDriven) Talks and interviews from the community. **Zendesk YouTube** - [https://www.youtube.com/user/zendesk](https://www.youtube.com/user/zendesk) Product demos, webinars, and customer stories. --- ## Market Statistics & Overview According to **Grand View Research** - [https://www.grandviewresearch.com](https://www.grandviewresearch.com), the global customer service software market was valued at approximately $11 billion in 2023 and is ex [...]