AI Mentions & Sources Report for Customer Support
This page provides details about telusinternational.com (News Media) which was ranked #139 out of 230 in the list of sources (2 citations (0% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest)) when they were asked the following 2 questions: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Concentrix, TELUS International, TaskUs.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| telusinternational.com | 2 | 32.4 |
| Brand | Voice | Mentions |
|---|---|---|
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2.5% | 10 |
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1% | 6 |
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0.1% | 4 |
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] /resources/best-customer-support-outsourcing-companies-for-2025/)[21 Best Customer Service Outsourcing Companies Reviewed for 2025](https://thecxlead.com/services/best-customer-service-outsourcing-companies/) Other strong providers: [Hugo](https://hugoinc.com/), [TaskUs](https://www.taskus.com/), [TELUS International](https://www.telusinternational.com/), [Concentrix](https://www.concentrix.com/), [Foundever](https://www.foundever.com/). ### Recommended Products and Services Key tools transforming support: **Convin** (AI for real-time coaching, compliance, and sentiment analysis), **Pylon** (support stats/trends platform), **Zendesk** (AI automat [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] - [https://www.surveymonkey.com](https://www.surveymonkey.com) - Popular survey platform ## Key Companies & Service Providers ### **Outsourced Support Providers** - **Concentrix** - [https://www.concentrix.com](https://www.concentrix.com) - Global CX solutions provider - **TELUS International** - [https://www.telusinternational.com](https://www.telusinternational.com) - Digital CX and IT solutions - **TaskUs** - [https://www.taskus.com](https://www.taskus.com) - Outsourced customer experience (NASDAQ: TASK) - **Sitel Group** - [https://www.sitel.com](https://www.sitel.com) - Customer experience management ### **Workforce Management** - **Calabrio** - [https:// [...]