AICW AI Chat Watch

AI Mentions & Sources Report for Marketing Automation

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About customer.io (Advertising)

This page provides details about customer.io (Advertising) which was ranked #19 out of 132 in the list of sources (4 citations (1.6% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, X.AI Grok (latest)) when they were asked the following 1 question: "What does the Marketing Automation industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Customer.io.

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Used by AI Models

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Pages from customer.io (1 link)

URL Path Citations Position
customer.io 4 15.9

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Customer.io Customer.io 2.4% 4

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What does the Marketing Automation industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] rly Sendinblue)](https://www.brevo.com/)** - European player gaining global traction ### Specialized Players - **[Klaviyo](https://www.klaviyo.com/)** - Dominant in e-commerce marketing automation - **[Iterable](https://iterable.com/)** - Cross-channel marketing automation for growth marketers - **[Customer.io](https://customer.io/)** - Event-based messaging for SaaS companies - **[Autopilot](https://www.autopilothq.com/)** - Visual marketing automation focused on customer journeys ## Key Companies and Providers ### All-in-One Platforms - **[Zoho Marketing Automation](https://www.zoho.com/marketingautomation/)** - Part of c [...]

customer.io December 30, 2025

OpenAI ChatGPT Latest (1 citation)

What does the Marketing Automation industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] oud/account-engagement/overview/) (tight Salesforce alignment) - [Oracle Eloqua](https://www.oracle.com/cx/marketing/marketing-automation/) (enterprise B2B scale) ### B2C lifecycle + product-led growth (multi-channel journeys) - [Braze](https://www.braze.com/) - [Iterable](https://iterable.com/) - [Customer.io](https://customer.io/) ### eCommerce retention (email/SMS-centric, fast iteration) - [Klaviyo](https://www.klaviyo.com/) - [Mailchimp](https://mailchimp.com/) - [Shopify Flow](https://www.shopify.com/flow) (automation inside [Shopify](https://www.shopify.com/)) ### SMB “generalist” automation (email + light CRM + jour [...]

customer.io December 30, 2025

X.AI Grok (latest) (2 citations)

What does the Marketing Automation industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] omation-software/), [TrustRadius](https://www.trustradius.com/marketing-automation) ### Key Companies and Providers Beyond leaders: - **Braze**: Cross-channel customer engagement. [Braze](https://www.braze.com/) - **Iterable**: Real-time personalization. [Iterable](https://iterable.com/) - **Customer.io**: Behavioral data-driven automation. [Customer.io](https://customer.io/) - **Mailchimp (Intuit)**: Affordable email starter. [Mailchimp](https://mailchimp.com/) Market comparison: [G2 Alternatives](https://www.g2.com/categories/marketing-automation#gridScoreCard) ### Influential Figures and T [...]

customer.io December 30, 2025

[...] tradius.com/marketing-automation) ### Key Companies and Providers Beyond leaders: - **Braze**: Cross-channel customer engagement. [Braze](https://www.braze.com/) - **Iterable**: Real-time personalization. [Iterable](https://iterable.com/) - **Customer.io**: Behavioral data-driven automation. [Customer.io](https://customer.io/) - **Mailchimp (Intuit)**: Affordable email starter. [Mailchimp](https://mailchimp.com/) Market comparison: [G2 Alternatives](https://www.g2.com/categories/marketing-automation#gridScoreCard) ### Influential Figures and Thought Leaders - **David Raab**: Analyst behind Vendor Selection Matrix. [...]

customer.io December 30, 2025