AICW AI Chat Watch

AI Mentions & Sources Report for AI Tools for Marketers

Track Your AI Visibility
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Share of Voice
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About Zendesk (organization,product)

This page provides details about Zendesk (organization,product) which was ranked #38 out of 183 in the list of brands (4 mentions (0.9% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest) when they were asked the following 2 questions: "What metrics or KPIs should be tracked to measure success in AI Tools for Marketers?", "What are the proven best practices and strategies experts use for AI Tools for Marketers?" on Oct 24, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

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Citations from AI Responses

What metrics or KPIs should be tracked to measure success in AI Tools for Marketers?

[...] ffort Score (CES)**: Ease of interaction - **Response Time**: Speed of chatbot/automated responses - **Resolution Rate**: First-contact problem solving - **Chat Abandonment Rate**: Percentage leaving AI chat sessions **Tools**: [Intercom](https://www.intercom.com), [Drift](https://www.drift.com), [Zendesk](https://www.zendesk.com) ## 9. **Creative Performance Metrics** - **Ad Creative CTR**: Click-through rates on AI-generated ads - **Visual Engagement**: Heat maps and scroll depth on AI-designed pages - **Video Completion Rate**: Watch-through on AI-produced videos - **Subject Line Performance**: [...]

October 24, 2025