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About forrester.com (Tech Companies)
This page provides details about forrester.com (Tech Companies) which was ranked #22 out of 111 in the list of sources (5 citations (0.9% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Gartner, Forrester.
Used by AI Models
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Pages from forrester.com (3 links)
| URL Path | Citations | Position |
|---|---|---|
| forrester.com | 0 | N/A |
| /blogs/author/tiffani-bova | 3 | 59.8 |
| www.forrester.com | 2 | 62.2 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] *TrustRadius** [TrustRadius CRM](https://www.trustradius.com/crm) - In-depth user reviews ### 6. **Gartner** [Gartner CRM Research](https://www.gartner.com/en/information-technology/insights/crm-customer-experience) - Industry analyst reports (Magic Quadrant for CRM) ### 7. **Forrester Research** [Forrester](https://www.forrester.com) - CRM Wave reports and analysis ### 8. **CRM Buyer** [CRM Buyer](https://www.crmbuyer.com) - CRM news and analysis ### 9. **Sales Hacker** [Sales Hacker](https://www.saleshacker.com) - Sales technology and CRM content ### 10. **CustomerThink** [CustomerThink](https://customerthink.com) - Custom [...]
OpenAI ChatGPT Latest
(2 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ## 7) Influential publications, analyst firms, and review/comparison platforms Analyst/research firms (market maps, Waves/Quadrants, etc.): - [Gartner](https://www.gartner.com/) (see methodology: [Gartner Magic Quadrant](https://www.gartner.com/en/research/methodologies/gartner-magic-quadrant)) - [Forrester](https://www.forrester.com/) (see: [The Forrester Wave](https://www.forrester.com/research/the-forrester-wave/)) - [IDC](https://www.idc.com/) Industry publications: - [Destination CRM](https://www.destinationcrm.com/) - [CRM Buyer](https://www.crmbuyer.com/) - [CustomerThink](https://customerthink.com/) - [MarTech](https:// [...]
[...] , and review/comparison platforms Analyst/research firms (market maps, Waves/Quadrants, etc.): - [Gartner](https://www.gartner.com/) (see methodology: [Gartner Magic Quadrant](https://www.gartner.com/en/research/methodologies/gartner-magic-quadrant)) - [Forrester](https://www.forrester.com/) (see: [The Forrester Wave](https://www.forrester.com/research/the-forrester-wave/)) - [IDC](https://www.idc.com/) Industry publications: - [Destination CRM](https://www.destinationcrm.com/) - [CRM Buyer](https://www.crmbuyer.com/) - [CustomerThink](https://customerthink.com/) - [MarTech](https://martech.org/) - [CMSWire](https://www.cmswire.com/) - [TechTarget: SearchCustomerEx [...]
X.AI Grok (latest)
(2 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] Ventures. Blog: [David Cummings Blog](https://davidcummings.org/). - **Lincoln Murphy**: Growth expert, focuses on customer success in CRM. Site: [Lincoln Murphy](https://lincolnmurphy.com/). - **Tiffani Bova**: Salesforce CRO, keynote speaker on customer-centric growth. LinkedIn influence noted in [Forrester reports](https://www.forrester.com/blogs/author/tiffani-bova/). - **Arnie Bellini**: CEO of Tecnova (Dynamics partner). [Arnie Bellini Insights](https://www.arnieb.com/). - Follow via [G2 Thought Leadership](https://www.g2.com/articles/crm-thought-leaders) or [Sales Hacker Experts](https://www.saleshacker.com/). ### Promising Startups and New Market Entrants [...]
[...] lesstack.co/). ### Influential Publications and Media Sources for trends, reviews, benchmarks: - **Gartner**: Magic Quadrant/Wave reports. [Gartner CRM Insights](https://www.gartner.com/en/information-technology/insights/customer-relationship-management-crm). - **Forrester**: Wave reports on CRM. [Forrester CRM Research](https://www.forrester.com/report/The-Forrester-Wave-CRM-Suites-Q1-2023/RES179614). - **CRMXchange**: News and webinars. [CRMXchange](https://www.crmxchange.com/). - **MarTech.org**: CRM coverage. [MarTech CRM](https://martech.org/topics/customer-relationship-management/). - **Sales Hacker**: Sales/CRM blog. [Sales Hacker](https://www.saleshacker.com/). - Newsletters: Ben's Bite [...]