AICW AI Chat Watch

AI Mentions & Sources Report for CRM Software

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About Gartner (organization)

This page provides details about Gartner (organization) which was ranked #13 out of 58 in the list of brands (12 mentions (5.9% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.

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Mentions

Mentions by AI Model

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Source Links

URL Mentioned By
gartner.com gartner.com/en/conferences
Anthropic Claude Sonnet (latest)
trailblazers.salesforce.com trailblazers.salesforce.com
Anthropic Claude Sonnet (latest)
gartner.com gartner.com/en/information-technology/insights/crm-customer-experience
Anthropic Claude Sonnet (latest)
forrester.com forrester.com
Anthropic Claude Sonnet (latest)
gartner.com gartner.com/en/conferences/hub/sales-marketing-conferences
Google Gemini Flash (latest)
gartner.com gartner.com
OpenAI ChatGPT Latest
gartner.com gartner.com/en/research/methodologies/gartner-magic-quadrant
OpenAI ChatGPT Latest
gartner.com gartner.com/en/documents/4022342
X.AI Grok (latest)
gartner.com gartner.com/en/information-technology/insights/customer-relationship-management-crm
X.AI Grok (latest)

Citations from AI Responses

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] Kolsky** - Founder of ThinkJar - [Website](https://thinkjar.com) - Customer strategy expert ### 4. **Tiffani Bova** - Global Customer Growth & Innovation Evangelist at Salesforce - [Website](https://www.tiffanibova.com) - Author of "Growth IQ" ### 5. **Erin Hueffner** - Senior Director Analyst at Gartner - Covers CRM and sales technology ### 6. **Denis Pombriant** - Industry analyst and blogger - [Beagle Research](https://beagleresearch.com) ## Major Industry Events & Conferences ### 1. **Dreamforce** [Dreamforce](https://www.salesforce.com/dreamforce/) - Salesforce's annual mega-conference (San [...]

December 30, 2025

[...] y Zoho ### 6. **CRM Evolution** [CRM Evolution](https://www.destinationcrm.com/Conference/CRM-Evolution/CRM-Evolution-2024.aspx) - Destination CRM's conference ### 7. **Customer Contact Week (CCW)** [CCW](https://www.customercontactweekdigital.com) - Focus on customer experience and CRM ### 8. **Gartner CRM & Customer Experience Summit** [Gartner CX Summit](https://www.gartner.com/en/conferences) ## Active Communities & Forums ### 1. **Salesforce Trailblazer Community** [Trailblazer Community](https://trailblazers.salesforce.com) - Official Salesforce community ### 2. **HubSpot Community** [Hub [...]

December 30, 2025

[...] ion](https://www.destinationcrm.com/Conference/CRM-Evolution/CRM-Evolution-2024.aspx) - Destination CRM's conference ### 7. **Customer Contact Week (CCW)** [CCW](https://www.customercontactweekdigital.com) - Focus on customer experience and CRM ### 8. **Gartner CRM & Customer Experience Summit** [Gartner CX Summit](https://www.gartner.com/en/conferences) ## Active Communities & Forums ### 1. **Salesforce Trailblazer Community** [Trailblazer Community](https://trailblazers.salesforce.com) - Official Salesforce community ### 2. **HubSpot Community** [HubSpot Community](https://community.hubspot.co [...]

December 30, 2025

[...] //www.g2.com/categories/crm) - User reviews and comparisons ### 4. **Capterra** [Capterra CRM](https://www.capterra.com/customer-relationship-management-software/) - Reviews and comparisons ### 5. **TrustRadius** [TrustRadius CRM](https://www.trustradius.com/crm) - In-depth user reviews ### 6. **Gartner** [Gartner CRM Research](https://www.gartner.com/en/information-technology/insights/crm-customer-experience) - Industry analyst reports (Magic Quadrant for CRM) ### 7. **Forrester Research** [Forrester](https://www.forrester.com) - CRM Wave reports and analysis ### 8. **CRM Buyer** [CRM Buyer](ht [...]

December 30, 2025

[...] m/categories/crm) - User reviews and comparisons ### 4. **Capterra** [Capterra CRM](https://www.capterra.com/customer-relationship-management-software/) - Reviews and comparisons ### 5. **TrustRadius** [TrustRadius CRM](https://www.trustradius.com/crm) - In-depth user reviews ### 6. **Gartner** [Gartner CRM Research](https://www.gartner.com/en/information-technology/insights/crm-customer-experience) - Industry analyst reports (Magic Quadrant for CRM) ### 7. **Forrester Research** [Forrester](https://www.forrester.com) - CRM Wave reports and analysis ### 8. **CRM Buyer** [CRM Buyer](https://www.c [...]

December 30, 2025

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