AI Mentions & Sources Report for CRM Software
This page provides details about learn.microsoft.com (Tech Companies) which was ranked #111 out of 111 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: HubSpot, HubSpot, Microsoft.
| Model | Voice | Position | Citations |
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| URL Path | Citations | Position |
|---|---|---|
| /en-us/training/dynamics365 | 1 | 61 |
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ## Certifications & Training ### 1. **Salesforce Certifications** [Salesforce Certification](https://trailhead.salesforce.com/credentials) ### 2. **HubSpot Academy** [HubSpot Academy](https://academy.hubspot.com) - Free CRM and marketing certifications ### 3. **Microsoft Learn - Dynamics 365** [Microsoft Learn Dynamics](https://learn.microsoft.com/en-us/training/dynamics365/) ### 4. **Zoho CRM Training** [Zoho Learn](https://www.zoho.com/crm/learning/) --- ## Key Selection Criteria When Choosing CRM 1. **Business Size**: Enterprise vs. SMB solutions 2. **Industry**: Industry-specific features (real estate, healthcare, etc.) 3. **Integration Needs**: Existing tech s [...]