How many times was Microsoft mentioned by AI?

Microsoft was mentioned 31 times across all AI models analyzed, representing 25.9% of total mentions.

What is Microsoft's ranking among mentioned brands?

Microsoft ranks #7 out of 58 brands analyzed (with 111 web sources also tracked), with a 25.9% share of voice.

What type of entity is Microsoft?

Microsoft is classified as a organization.

How is Share of Voice calculated?

Share of Voice = Model Coverage × Quality Score. Model weights are based on Monthly Active Users (OpenAI ChatGPT Latest: 900M MAU, Google Gemini Flash (latest): 650M MAU, Perplexity Sonar (with search) (latest): 45M MAU, etc.). Position in results matters - earlier mentions receive higher prominence scores.

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Q: Which AI models mention Microsoft?

Microsoft is mentioned by 5 AI models including Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest).

Q: In which questions is Microsoft mentioned?

Microsoft appears in 1 question: 1. "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.".

Share of Voice

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About Microsoft (organization)

This page provides details about Microsoft (organization) which was ranked #7 out of 58 in the list of brands (31 mentions (25.9% share)) in answers from AI models (Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.

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Rank

Voice

Position

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Mentions

Mentions by AI Model

Model	Voice	Position	Mentions
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Source Links

URL	Mentioned By
dynamics.microsoft.com
ignite.microsoft.com
saastrannual.com
community.dynamics.com
youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ
learn.microsoft.com/en-us/training/dynamics365
zoho.com/crm/learning
dynamics.microsoft.com/en-us/sales/overview
appsource.microsoft.com
microsoft.com/en-us/solution-providers
community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714
clarity-ventures.com/ecommerce-integrations/top-crm-software-systems
emailtooltester.com/en/best-crm-for-small-business
elevatiq.com/post/top-large-crms
morriscountyedc.org/10-best-crm-software-of-2025
g2.com/categories/crm
youtube.com/watch?v=GCMdLB82FXg
salesforce.com
freshworks.com/crm/sales
gartner.com/en/documents/4022342
events.microsoft.com

Citations from AI Responses

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] -CRM-Software-in-2025/td-p/1083714)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM for Small Business Owners in 2025 | Top 14](https://www.emailtooltester.com/en/best-crm-for-small-business/)), **Microsoft Dynamics 365** (complex enterprise workflows[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)), **Freshsales** (customiza [...]

December 30, 2025

[...] https://www.emailtooltester.com/en/best-crm-for-small-business/)[10 Best CRM Software Of 2025](https://morriscountyedc.org/10-best-crm-software-of-2025/)), **Oracle CX Cloud** (marketing/traceability for retail[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)), **Microsoft** (Dynamics 365 for operations[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)), **NetSuite** (customizable for all size [...]

December 30, 2025

[...] om) - Free learning platform ### 2. **HubSpot CRM** [HubSpot](https://www.hubspot.com/products/crm) offers a free CRM with robust features and paid tiers for advanced functionality. - Free tier available - Excellent for small to medium businesses - Strong marketing automation integration ### 3. **Microsoft Dynamics 365** [Microsoft Dynamics 365](https://dynamics.microsoft.com) integrates deeply with Microsoft's ecosystem (Office 365, Teams, Outlook). - Strong for enterprise customers - AI-powered insights - Excellent integration capabilities ### 4. **Zoho CRM** [Zoho CRM](https://www.zoho.com/crm/) [...]

December 30, 2025

[...] rm ### 2. **HubSpot CRM** [HubSpot](https://www.hubspot.com/products/crm) offers a free CRM with robust features and paid tiers for advanced functionality. - Free tier available - Excellent for small to medium businesses - Strong marketing automation integration ### 3. **Microsoft Dynamics 365** [Microsoft Dynamics 365](https://dynamics.microsoft.com) integrates deeply with Microsoft's ecosystem (Office 365, Teams, Outlook). - Strong for enterprise customers - AI-powered insights - Excellent integration capabilities ### 4. **Zoho CRM** [Zoho CRM](https://www.zoho.com/crm/) provides affordable, featu [...]

December 30, 2025

[...] rs a free CRM with robust features and paid tiers for advanced functionality. - Free tier available - Excellent for small to medium businesses - Strong marketing automation integration ### 3. **Microsoft Dynamics 365** [Microsoft Dynamics 365](https://dynamics.microsoft.com) integrates deeply with Microsoft's ecosystem (Office 365, Teams, Outlook). - Strong for enterprise customers - AI-powered insights - Excellent integration capabilities ### 4. **Zoho CRM** [Zoho CRM](https://www.zoho.com/crm/) provides affordable, feature-rich CRM for businesses of all sizes. - Competitive pricing - Extensive cust [...]

December 30, 2025

[...] tps://beagleresearch.com) ## Major Industry Events & Conferences ### 1. **Dreamforce** [Dreamforce](https://www.salesforce.com/dreamforce/) - Salesforce's annual mega-conference (San Francisco) ### 2. **INBOUND** [INBOUND](https://www.inbound.com) - HubSpot's annual conference (Boston) ### 3. **Microsoft Ignite** [Microsoft Ignite](https://ignite.microsoft.com) - Microsoft's conference featuring Dynamics 365 ### 4. **SaaStr Annual** [SaaStr Annual](https://www.saastrannual.com) - Major SaaS conference covering CRM and sales tech ### 5. **Zoho Day** [Zoho Day](https://www.zoho.com/day/) - Regional [...]

December 30, 2025

[...] .com) ## Major Industry Events & Conferences ### 1. **Dreamforce** [Dreamforce](https://www.salesforce.com/dreamforce/) - Salesforce's annual mega-conference (San Francisco) ### 2. **INBOUND** [INBOUND](https://www.inbound.com) - HubSpot's annual conference (Boston) ### 3. **Microsoft Ignite** [Microsoft Ignite](https://ignite.microsoft.com) - Microsoft's conference featuring Dynamics 365 ### 4. **SaaStr Annual** [SaaStr Annual](https://www.saastrannual.com) - Major SaaS conference covering CRM and sales tech ### 5. **Zoho Day** [Zoho Day](https://www.zoho.com/day/) - Regional events by Zoho ### [...]

December 30, 2025

[...] ing CRM brands & products (widely adopted) ### Enterprise CRM suites (deep customization, big ecosystems) - [Salesforce Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/) — strongest overall ecosystem and extensibility via [AppExchange](https://appexchange.salesforce.com/). - [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/) — strong fit if you’re standardized on Microsoft; broad add-ons via [Microsoft AppSource](https://appsource.microsoft.com/). - [Oracle CX Sales](https://www.oracle.com/cx/sales/) — often selected in Oracle-heavy enterprises; [...]

December 30, 2025

[...] les Cloud](https://www.salesforce.com/products/sales-cloud/overview/) — strongest overall ecosystem and extensibility via [AppExchange](https://appexchange.salesforce.com/). - [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/) — strong fit if you’re standardized on Microsoft; broad add-ons via [Microsoft AppSource](https://appsource.microsoft.com/). - [Oracle CX Sales](https://www.oracle.com/cx/sales/) — often selected in Oracle-heavy enterprises; integrations via [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/). - [SAP Sales Cloud](https://www.sap.com/ [...]

December 30, 2025

[...] rce.com/products/sales-cloud/overview/) — strongest overall ecosystem and extensibility via [AppExchange](https://appexchange.salesforce.com/). - [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/) — strong fit if you’re standardized on Microsoft; broad add-ons via [Microsoft AppSource](https://appsource.microsoft.com/). - [Oracle CX Sales](https://www.oracle.com/cx/sales/) — often selected in Oracle-heavy enterprises; integrations via [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/). - [SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html) [...]

December 30, 2025

[...] vetted providers and add-ons): - Salesforce consulting + apps: [Salesforce AppExchange](https://appexchange.salesforce.com/) (incl. [Consulting](https://appexchange.salesforce.com/consulting)) - HubSpot providers: [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions) - Microsoft partners & solutions: [Microsoft Solution Providers](https://www.microsoft.com/en-us/solution-providers) and [Microsoft AppSource](https://appsource.microsoft.com/) - Zoho ecosystem: [Zoho Marketplace](https://marketplace.zoho.com/) - Zendesk ecosystem: [Zendesk Marketplace](https://www.zendesk.com [...]

December 30, 2025

[...] Salesforce consulting + apps: [Salesforce AppExchange](https://appexchange.salesforce.com/) (incl. [Consulting](https://appexchange.salesforce.com/consulting)) - HubSpot providers: [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions) - Microsoft partners & solutions: [Microsoft Solution Providers](https://www.microsoft.com/en-us/solution-providers) and [Microsoft AppSource](https://appsource.microsoft.com/) - Zoho ecosystem: [Zoho Marketplace](https://marketplace.zoho.com/) - Zendesk ecosystem: [Zendesk Marketplace](https://www.zendesk.com/marketplace/) - SAP ecosystem: [ [...]

December 30, 2025

[...] he global leader in CRM, known for its extensive "Sales Cloud" and massive ecosystem. [Salesforce Official Site](https://www.salesforce.com) * **HubSpot**: Popular for its "freemium" model and strong focus on inbound marketing integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * **Microsoft Dynamics 365**: The top choice for enterprises deeply integrated into the Microsoft Azure and Office 365 ecosystems. [Microsoft Dynamics 365](https://dynamics.microsoft.com/) * **Oracle Advertising and Customer Experience (CX)**: Comprehensive enterprise suite focused on data-driven customer jour [...]

December 30, 2025

[...] . [Salesforce Official Site](https://www.salesforce.com) * **HubSpot**: Popular for its "freemium" model and strong focus on inbound marketing integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * **Microsoft Dynamics 365**: The top choice for enterprises deeply integrated into the Microsoft Azure and Office 365 ecosystems. [Microsoft Dynamics 365](https://dynamics.microsoft.com/) * **Oracle Advertising and Customer Experience (CX)**: Comprehensive enterprise suite focused on data-driven customer journeys. [Oracle CX](https://www.oracle.com/cx/) * **SAP Customer Experience**: Prefe [...]

December 30, 2025

[...] esforce.com) * **HubSpot**: Popular for its "freemium" model and strong focus on inbound marketing integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * **Microsoft Dynamics 365**: The top choice for enterprises deeply integrated into the Microsoft Azure and Office 365 ecosystems. [Microsoft Dynamics 365](https://dynamics.microsoft.com/) * **Oracle Advertising and Customer Experience (CX)**: Comprehensive enterprise suite focused on data-driven customer journeys. [Oracle CX](https://www.oracle.com/cx/) * **SAP Customer Experience**: Preferred by large global organizations already u [...]

December 30, 2025

[...] M with scalable paid add-ons for marketing and sales hubs. Ideal for growing teams. Official site: [HubSpot CRM](https://www.hubspot.com/products/crm). - **Zoho CRM**: Affordable, customizable with AI features (Zia). Starts free for 3 users. Official site: [Zoho CRM](https://www.zoho.com/crm/). - **Microsoft Dynamics 365 Sales**: Integrates deeply with Microsoft ecosystem (Outlook, Teams). Enterprise-focused. Official site: [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/). - **Pipedrive**: Sales pipeline-focused, visual interface. Starts at $14/user/month. Official s [...]

December 30, 2025

[...] bs. Ideal for growing teams. Official site: [HubSpot CRM](https://www.hubspot.com/products/crm). - **Zoho CRM**: Affordable, customizable with AI features (Zia). Starts free for 3 users. Official site: [Zoho CRM](https://www.zoho.com/crm/). - **Microsoft Dynamics 365 Sales**: Integrates deeply with Microsoft ecosystem (Outlook, Teams). Enterprise-focused. Official site: [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/). - **Pipedrive**: Sales pipeline-focused, visual interface. Starts at $14/user/month. Official site: [Pipedrive](https://www.pipedrive.com/). - **Fresh [...]

December 30, 2025

[...] pot.com/products/crm). - **Zoho CRM**: Affordable, customizable with AI features (Zia). Starts free for 3 users. Official site: [Zoho CRM](https://www.zoho.com/crm/). - **Microsoft Dynamics 365 Sales**: Integrates deeply with Microsoft ecosystem (Outlook, Teams). Enterprise-focused. Official site: [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/). - **Pipedrive**: Sales pipeline-focused, visual interface. Starts at $14/user/month. Official site: [Pipedrive](https://www.pipedrive.com/). - **Freshsales (by Freshworks)**: AI-driven with Freddy AI assistant. Free tier ava [...]

December 30, 2025

[...] s: - [G2 CRM Leaderboard](https://www.g2.com/categories/crm#grid) - [Capterra CRM Directory](https://www.capterra.com/customer-relationship-management-software/) - [Gartner Magic Quadrant for CRM Customer Engagement Center (2023)](https://www.gartner.com/en/documents/4022342) – Leaders: Salesforce, Microsoft, Oracle. ### Top Companies and Service Providers These are major implementation partners, resellers, and consultancies specializing in CRM deployments: - **Accenture**: Global leader in Salesforce implementations. [Accenture Salesforce Services](https://www.accenture.com/us-en/services/cloud/sale [...]

December 30, 2025

[...] rences Key gatherings for networking and updates: - **Dreamforce** (Salesforce): Annual mega-event, Sept 2024 in San Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/). - **INBOUND** (HubSpot): Marketing/sales focus, Sept 2024 Boston. [INBOUND 2024](https://www.inbound.com/). - **Microsoft Business Applications Launch**: Dynamics updates. [Microsoft Events](https://events.microsoft.com/). - **CRM Evolution** (by CRMXchange): B2B focus. [CRM Evolution](https://www.crmevolution.com/). - **Dreamforce alternatives**: Salesforce World Tour events ([Salesforce Events](https://www.salesforc [...]

December 30, 2025

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About Microsoft (organization)

Mentions by AI Model

Source Links

Citations from AI Responses