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About freshworks.com (Tech Companies)
This page provides details about freshworks.com (Tech Companies) which was ranked #11 out of 111 in the list of sources (6 citations (1.8% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, HubSpot, Pipedrive, Freshsales, Oracle CX +7 more.
Used by AI Models
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Pages from freshworks.com (2 links)
| URL Path | Citations | Position |
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| /crm/sales | 4 | 13.4 |
| /apps | 2 | 15 |
Brands Referenced By This Website (12 brands)
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62.1% | 68 |
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Citations from AI Responses
Perplexity Sonar (with search) (latest)
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] s in 2025 | Top 14](https://www.emailtooltester.com/en/best-crm-for-small-business/) | Limited for non-sales [Best CRM for Small Business Owners in 2025 | Top 14](https://www.emailtooltester.com/en/best-crm-for-small-business/) | | **Freshsales** | Customizable small biz | AI features, integrations [Freshworks.com/crm](https://www.freshworks.com/crm/sales/) [The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM for Small Business Owners in 2025 | Top 14](https://www.emailtooltester.com/en/best-crm-for-small-business/)[10 Best CRM Software Of 2025](https:/ [...]
Anthropic Claude Sonnet (latest)
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] itive pricing - Extensive customization - Part of larger Zoho suite ### 5. **Pipedrive** [Pipedrive](https://www.pipedrive.com) focuses on sales pipeline management with an intuitive visual interface. - Sales-focused - User-friendly interface - Strong mobile app ### 6. **Freshsales (Freshworks)** [Freshsales](https://www.freshworks.com/crm/sales/) offers AI-powered CRM with built-in phone and email. - Part of Freshworks suite - Freddy AI assistant - Good for SMBs ### 7. **Oracle NetSuite CRM** [NetSuite CRM](https://www.netsuite.com/portal/products/crm.shtml) integrates CRM with ERP functionality. - Enterprise-focused - Unified business ma [...]
OpenAI ChatGPT Latest
(3 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] solutions). - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value; integrations via [Zoho Marketplace](https://marketplace.zoho.com/). - [Pipedrive](https://www.pipedrive.com/) — pipeline-focused and lightweight; add-ons via [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace). - [Freshsales](https://www.freshworks.com/crm/sales/) (Freshworks) — good value with built-in comms/automation; apps via [Freshworks Marketplace](https://www.freshworks.com/apps/). ### CRM + service/support-led platforms (when “sales + service” is the core) - [Zendesk Sell](https://www.zendesk.com/sell/) — aligns well if Zendesk is your service hub; [...]
[...] rketplace.zoho.com/). - [Pipedrive](https://www.pipedrive.com/) — pipeline-focused and lightweight; add-ons via [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace). - [Freshsales](https://www.freshworks.com/crm/sales/) (Freshworks) — good value with built-in comms/automation; apps via [Freshworks Marketplace](https://www.freshworks.com/apps/). ### CRM + service/support-led platforms (when “sales + service” is the core) - [Zendesk Sell](https://www.zendesk.com/sell/) — aligns well if Zendesk is your service hub; integrations via the [Zendesk Marketplace](https://www.zendesk.com/marketplace/). ### SMB “all-in-one” and niche favorites - [...]
[...] rketplace](https://www.zendesk.com/marketplace/) - SAP ecosystem: [SAP Store](https://store.sap.com/) - Oracle ecosystem: [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/) - Pipedrive ecosystem: [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace) - Freshworks ecosystem: [Freshworks Marketplace](https://www.freshworks.com/apps/) --- ## 3) Recognized experts & thought leaders (CRM / CX / revenue tech) A few well-known voices who publish and speak frequently: - [Paul Greenberg](https://www.paul-greenberg.com/) (author/analyst; long-time CRM industry voice) - [Brent Leary](https://www.brentleary.com/) (analyst; CRM and SM [...]
X.AI Grok (latest)
(1 citation)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] tps://dynamics.microsoft.com/en-us/sales/overview/). - **Pipedrive**: Sales pipeline-focused, visual interface. Starts at $14/user/month. Official site: [Pipedrive](https://www.pipedrive.com/). - **Freshsales (by Freshworks)**: AI-driven with Freddy AI assistant. Free tier available. Official site: [Freshsales](https://www.freshworks.com/crm/sales/). - Other notables: Oracle CX Sales ([Oracle CX](https://www.oracle.com/cx/sales/)), SAP Sales Cloud ([SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html)), and monday sales CRM ([monday sales CRM](https://monday.com/sales)). For comparisons: - [G2 CRM Leaderboard](https://www.g2.c [...]